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PanagiotisCharalampous 22 Sep 2022, 16:17

Open API
ProtoHeartbeatEvent
Hi sansand, The server does not send any confirmations for heartbeats. If the connection is not dropped and you keep receiving heartbeats from...

PS_Prop 22 Sep 2022, 15:54

Open API
ProtoHeartbeatEvent
Since I can't find anything in the samples, and there's no confirmation back from the server when I send a ProtoHeartbeatEvent, I don&#39...

PanagiotisCharalampous 22 Sep 2022, 15:23

Open API
ProtoOATrendbarPeriod.H2 missing
Hi noob7, No, you need to contrusct them yourserf using H1 bars. Best Regards, Panagiotis  Join us on Telegram and Facebook  

noob7 22 Sep 2022, 15:20

Open API
ProtoOATrendbarPeriod.H2 missing
Hi,   Is there option to get trendbars for H2 from open api? I couldnt find it in documentation. 

HexDex 22 Sep 2022, 14:59

cBots API Help
Accessing Costume Indicator via cBots Mayhem - ZigZag
PanagiotisCharalampous said: Hi HexDex, Add the namespace in the using section. Best Regards, Panagiotis  Join us onTel...

PanagiotisCharalampous 22 Sep 2022, 14:58

cTrader Algo
Help to create a bot that uses the Smoothed Heiken Ashi Indicator
Hi samachua2011, You can do this but first you need to make the haClose and haOpen series public. Then you need to check them from t...

samachua2011 22 Sep 2022, 14:54

cTrader Algo
Help to create a bot that uses the Smoothed Heiken Ashi Indicator
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PanagiotisCharalampous 22 Sep 2022, 14:41

cTrader Web
My ROI is wrong
Hi Perseverance, I did not wtite anywhere that there was a margin call or that anybody else than you made a withdrawal. Best Regards, Panagio...

MrMM 22 Sep 2022, 14:38

cTrader Web
My ROI is wrong
PanagiotisCharalampous said: Hi Perseverance, The ROI looks correct to me. It seems there is a significant number of trades between the deposi...

PanagiotisCharalampous 22 Sep 2022, 14:04

cTrader Algo
cTrader Exception Errors
Hi Lisa, We received the exception report. Our team will investigate. Best Regards, Panagiotis  Join us on Telegram and Facebook

PanagiotisCharalampous 22 Sep 2022, 13:40

cBots API Help
Accessing Costume Indicator via cBots Mayhem - ZigZag
Hi HexDex, Add the namespace in the using section. Best Regards, Panagiotis  Join us onTelegram andFacebook

HexDex 22 Sep 2022, 13:31

cBots API Help
Accessing Costume Indicator via cBots Mayhem - ZigZag
PanagiotisCharalampous said: Hi HexDex, You don't seem to reference the Indicator's namespace namespace cAlgo.Indicators {...

lisabeaney 22 Sep 2022, 12:55

cTrader Algo
cTrader Exception Errors
Hi, I've been starting to get some cTrader Exception errors when running a cBOT on v4.3. I have updated the code from .NET4 to .NET6. The scree...

PanagiotisCharalampous 22 Sep 2022, 12:48

FIX API
58=Can't route request
Hi joeroeder94, Please share the message you are sending as well. Best Regards, Panagiotis  Join us on Telegram and Facebook

PanagiotisCharalampous 22 Sep 2022, 12:43

cBots API Help
Accessing Costume Indicator via cBots Mayhem - ZigZag
Hi HexDex, You don't seem to reference the Indicator's namespace namespace cAlgo.Indicators { [Indicator(IsOverlay = true,...

joeroeder94 22 Sep 2022, 12:31

FIX API
58=Can't route request
I am trying to connect via FIX API, however, keep receiving the error 58=Can't route request Host name: h30.p.ctrader.com 8=FIX.4.4|9=112|35...

PanagiotisCharalampous 22 Sep 2022, 12:00

cTrader Desktop
Predefined TP & SL not working after 4.3.12 update
Hi ctid3999979, Can you please record a video demonstrating this behavior so that we can see what are you looking at? Best Regards, Pana...

PanagiotisCharalampous 22 Sep 2022, 11:45

cTrader Algo
Serious bug in Realtime mode
Hi ME-Pepper, If you download and install the link I provided, you will be able to access your Pepperstone account. Best Regards, Panagi...

ME-Pepper 22 Sep 2022, 11:02

cTrader Algo
Serious bug in Realtime mode
PanagiotisCharalampous said: Hi ME-Pepper, Can you try reproducting this on 4.3.12? It's a cross broker version and this issue should...

PanagiotisCharalampous 22 Sep 2022, 10:54

cTrader Algo
Serious bug in Realtime mode
Hi ME-Pepper, Can you try reproducting this on 4.3.12? It's a cross broker version and this issue should have been fixed there. Best Re...

Omega 22 Sep 2022, 10:51

cTrader Desktop
What does this green number mean!
PanagiotisCharalampous said: Hi Omega, It means that there is one cBot running on this chart. Best Regards, Panagiotis  Join us...

ME-Pepper 22 Sep 2022, 10:41

cTrader Algo
Serious bug in Realtime mode
PanagiotisCharalampous said: Hi ME-Pepper, Which version of cTrader do you use? Best Regards, Panagiotis  Join us on Telegr...

PanagiotisCharalampous 22 Sep 2022, 10:37

cTrader Algo
Serious bug in Realtime mode
Hi ME-Pepper, Which version of cTrader do you use? Best Regards, Panagiotis  Join us on Telegram and Facebook

PanagiotisCharalampous 22 Sep 2022, 10:36

cTrader Desktop
New updates are critically unuseable and the tech support have completely ignored all submissions. Broker now involved in contacting spotware.
Hi there, Thanks for the feedback but it would be more helpful if you could provide exact information about every issue you face so that we can add...

Sparkymark123 22 Sep 2022, 10:24

cTrader Desktop
New updates are critically unuseable and the tech support have completely ignored all submissions. Broker now involved in contacting spotware.
I already submitted a thread regarding backtesting being impossible ontick since two weeks ago. Cbots then started to not appear at all when instan...

ME-Pepper 22 Sep 2022, 10:06

cTrader Algo
Serious bug in Realtime mode
Hi  I think there is a serious bug in cTrader Automate in Relatime mode: Occasionally the DateTime value of Time is far in the future. Bec...

ctid3999979 22 Sep 2022, 09:57

cTrader Desktop
Predefined TP & SL not working after 4.3.12 update
Hi After updating to 4.3.12 whenever I place a market order, the pip value for the SL and TP keeps changing as price moves on the chart. Example...

PanagiotisCharalampous 22 Sep 2022, 09:20

cTrader Web
Closed all trade button disable
Hi there, Probably because you have no positions open. Best Regards, Panagiotis  Join us on Telegram and Facebook

PanagiotisCharalampous 22 Sep 2022, 09:14

cTrader Desktop
What does this green number mean!
Hi Omega, It means that there is one cBot running on this chart. Best Regards, Panagiotis  Join us on Telegram and Facebook

eynt 22 Sep 2022, 09:04

cTrader Algo
Cannot add Winform to .Net 6 cBot
Hi   I tried to create a new bot with a new WinForm class library instead of the old one which was upgraded from .net4 and I got the same e...
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