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Replies

cmewett
11 Dec 2024, 22:10

RE: Indicators doesn't work

PanagiotisCharalampous said: 

Hi there,

This is a known issue and it will be resolved in an upcoming update of cTrader Desktop.

Best regards,

Panagiotis

I know you're working to resolve this as soon as possible. Honestly it's been a disastrous failure. The opportunity cost of so many missed trades has been huge. :(


@cmewett

cmewett
24 Nov 2024, 04:49 ( Updated at: 25 Nov 2024, 06:26 )

RE: Built-in indicators not displaying on Windows 11

PanagiotisCharalampous said: 

Hi all,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 

Report submitted including link to this discussion.


@cmewett

cmewett
22 Nov 2024, 23:05 ( Updated at: 23 Nov 2024, 07:06 )

RE: RE: Built-in indicators not displaying on Windows 11

extraseven said: 

PanagiotisCharalampous said: 

Hi there,

Can you be more specific? What do you mean when you say you cannot see the built-in indicators? Can you share screenshots/videos?

Best regards,

Panagiotis

When cTrader first loads, the moving averages are there:

https://chartshots.spotware.com/c/6740247c526e3

When I click on any symbol in my watchlist, the moving averages disappear:

https://chartshots.spotware.com/c/674024e8d89f9

 

 

Can confirm I'm having the same problem.


@cmewett

cmewett
10 Jan 2023, 01:04

It seems a lot of others have the same issue. I also get the connection error message.


@cmewett