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nivra95
@nivra95
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nivra95

cannot login to desktop app

cTrader Desktop
29 Jul 2022, 17:02
 736
 5
Replies

nivra95
01 Aug 2022, 18:13

RE:

PanagiotisCharalampous said:

Hi there,

Please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Sent it already

@nivra95

nivra95
01 Aug 2022, 15:35

RE:

PanagiotisCharalampous said:

Hi there,

Do you still experience this issue?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

Yes, I'm still experiencing this issue. This began after the July 29 update. I was logged out from the desktop app after it automatically updated. When I logged in again, this is the issue.

I have tried the following fixes so far but to no avail:

- uninstalling and reinstalling the desktop app.(with and without restarting my PC)

- fixing the .NET framework, then reinstall the app

- uninstall, delete registry, reinstall

@nivra95
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