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GMT.Invest
08 May 2024, 16:25

RE: RE: RE: RE: RE: RE: My ROI (Monthly) View is Wrong

PanagiotisCharalampous said: 

GMT.Invest said: 

GMT.Invest said: 

PanagiotisCharalampous said: 

GMT.Invest said: 

PanagiotisCharalampous said: 

Hi there,

This is what I see at the moment. Is the issue still there for you?

Best regards,

Panagiotis

Hi Panagiotis,

 

Unfortunately, I still see the below on my end: (on Ctrader Web and via Desktop v. 4.8.30 as well)



That's weird. Could you please double check it why this discrepancy is happening?

Ty! Best!

Hi there, can you pelase advise the timezone your computer is using?

Hey,

UTC-3 (Brazil Time)

Hi Panagiotis,

 

Any updates here? I'm still seeing the discrepancy on my side.

 

Tks,

Hi there,

It seems like  a glitch in the way we aggregate trades for each day, causing this discrepancy in the case GMT -x timezone is selected. The correct results should show with GMT 0  selected. We will reconsider this in a future update.

Best regards,

Great! TY!!


@GMT.Invest

GMT.Invest
07 May 2024, 12:48

RE: RE: RE: RE: My ROI (Monthly) View is Wrong

GMT.Invest said: 

PanagiotisCharalampous said: 

GMT.Invest said: 

PanagiotisCharalampous said: 

Hi there,

This is what I see at the moment. Is the issue still there for you?

Best regards,

Panagiotis

Hi Panagiotis,

 

Unfortunately, I still see the below on my end: (on Ctrader Web and via Desktop v. 4.8.30 as well)



That's weird. Could you please double check it why this discrepancy is happening?

Ty! Best!

Hi there, can you pelase advise the timezone your computer is using?

Hey,

UTC-3 (Brazil Time)

Hi Panagiotis,

 

Any updates here? I'm still seeing the discrepancy on my side.

 

Tks,


@GMT.Invest

GMT.Invest
03 May 2024, 16:24

RE: RE: RE: My ROI (Monthly) View is Wrong

PanagiotisCharalampous said: 

GMT.Invest said: 

PanagiotisCharalampous said: 

Hi there,

This is what I see at the moment. Is the issue still there for you?

Best regards,

Panagiotis

Hi Panagiotis,

 

Unfortunately, I still see the below on my end: (on Ctrader Web and via Desktop v. 4.8.30 as well)



That's weird. Could you please double check it why this discrepancy is happening?

Ty! Best!

Hi there, can you pelase advise the timezone your computer is using?

Hey,

UTC-3 (Brazil Time)


@GMT.Invest

GMT.Invest
03 May 2024, 12:55 ( Updated at: 03 May 2024, 14:50 )

RE: My ROI (Monthly) View is Wrong

PanagiotisCharalampous said: 

Hi there,

This is what I see at the moment. Is the issue still there for you?

Best regards,

Panagiotis

Hi Panagiotis,

 

Unfortunately, I still see the below on my end: (on Ctrader Web and via Desktop v. 4.8.30 as well)



That's weird. Could you please double check it why this discrepancy is happening?

Ty! Best!


@GMT.Invest