mastakfx
20 May 2021, 21:47

Hi Panagiotis!

I downloaded .NET 4.0 from here
https://dotnet.microsoft.com/download/dotnet-framework
Removed the old .NET and re-installed it.
This fixed the problem.
cTrader downloaded the update after launch and started normally.
All cTrader settings, history, indicators and bots - everything is preserved!

Thanks for your advice and help!

mastakfx
20 May 2021, 09:49

Is cTrader getting updates from the one source or may my broker have a different (crooked) version?

mastakfx
20 May 2021, 09:45

RE:

PanagiotisCharalampous said:

Which version of the .Net Framework do you have installed? You need to have at least v4.0.

Yes, I actually have .Net Framework 4 version installed.

This is also written in the error message:

PLATFORM VERSION INFO
    Common Language Runtime     : 4.0.30319.1
    System.Deployment.dll         : 4.0.30319.1 (RTMRel.030319-0100)
    clr.dll             : 4.0.30319.1 (RTMRel.030319-0100)
    dfdll.dll             : 4.0.30319.1 (RTMRel.030319-0100)
    dfshim.dll             : 4.0.31106.0 (Main.031106-0000)

mastakfx
19 May 2021, 03:09

RE:

PanagiotisCharalampous said:

Can you please confirm that you have the latest version of the .Net Framework installed?

Hi, Panagiotis. Unfortunately latest .NET 4.8 is not supported on Windows 7. Can you confirm that cTrader is capable of running on Windows 7?