celiamedi.na198222
17 Mar 2021, 08:55 ( Updated at: 17 Dec 2021, 10:35 )

RE:

eamaster01 said:

I'm having trouble with cTrader Proxy server frequently changing to a slow latency Proxy server.
My VPS performances are 8GB RAM and 4 CPU cores and the OS is Win server 2016. 
The VPS location is Nuremberg, Germany.
The nearest Proxy server is Amsterdam, but it goes down frequently.
And in order to switch back to the Amsterdam server, I have to stop the running cBot and restart the cTrader platforms.

It seems that the local server goes down frequently because of the low capacity of the server, not the latency speed of the local server.

1. Please increase the numbers of the local servers of cTrader Upsers. 

2. I want that the cTrader is able to 're-scan' the server connection on the platform like the MetaTrader. 

These are proxy servers and the host names change based on which proxy server provides the fastest connection at the moment. You cannot prevent this, it is an automatic feature of cTrader. Do you access the same account always from the same location or do you change locations often?