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89oxygen89
Blocked user by Spotware at 21 Oct 2020, 08:28
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89oxygen89
20 Oct 2020, 20:01 ( Updated at: 21 Dec 2023, 09:22 )

RE:

firemyst said:

Hello Team Spotware:

When I go into cTrader for a specified time period, and download the Excel "statement", there are no TID's transactions in the file. Why?!

When I view the HTML file, they are there:

 

Why aren't they available in the Excel file?

Excel files are commonly used for accounting, and such transactions need to be accounted for. At the very least put them in a different tab in the Excel file. Otherwise, it's not really a "statement" of our account activity.

Thank you.

As I know, money in Excel is only available for Microsoft 365 Family or Personal subscribers. I hope I could help you

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