AdLim
04 Oct 2021, 09:45

RE:

PanagiotisCharalampous said:

Hi AdLim,

Can you please send us some troubleshooting information the next time this happens? To do so, please press Ctrl+Alt+Shift+T, paste the link to the forum thread inside the text box and press Submit.

Best Regards,

Panagiotis 

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Hi Panagiotis

It's happening frequently, and when it freezes, I am unable to access the entire platform.  I can only restart the platform through task manager to kill the app and relaunch it.  I've done what you suggested, hope you received it.

AdLim
07 Sep 2020, 04:34

RE:

PanagiotisCharalampous said:

Hi Adlin,

Can you please provide more information on how to reproduce this issue e.g. exact steps, a video or some screenshots?

Best Regards,

Panagiotis 

Join us on Telegram

 

hi,

i havebt heard from you since j posted and tbr issue is not resolved. Can you kindly assist to look into it? 

Thank you

AdLim
24 Aug 2020, 09:48 ( Updated at: 21 Dec 2023, 09:22 )

GBPUSD after restart of platform.

UK100 after restart of platform

AdLim
24 Aug 2020, 09:46 ( Updated at: 21 Dec 2023, 09:22 )

GBPUSD 

UK100