Replies

cheryntan
29 May 2020, 09:32 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi cheryntan,

Please provide us with your account number, your broker and some screenshots with the specific deal ids so that we can investigate further.

Best Regards,

Panagiotis 

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Account Number: 1114767

Broker: IC Markets

Strategy Provider Positions:

1.

Strategy Provider Positions

Copied Positions:

2.

Copied Positions

3.

(had to split into 2 separate images as I could not fit all 8 positions into the one screenshot so find first 7 positions in the (2.) and the last 1 position in the (3.))

As you can see from the images above, the amount of copied positions is 8 whereas the strategy provider only had 4 positions open.

These were the first 4 position IDs: 47852280, 47852100, 47852190 & 47852011 we had which corresponded to the strategy providers positions. Then they were closed prematurely and we received position IDs: 47853314, 47853224, 47853135 & 47853043 which were also closed in a loss when they were closed by the strategy provider.

From what I can see, the position IDs: 47852280, 47852100, 47852190 & 47852011 entry price corresponds to the entry price of the strategy providers entry price (taken into account the little difference due to slippage) and the position IDs: 47853314, 47853224, 47853135 & 47853043 closing price corresponds to the strategy providers closing price.

The ultimate point is that position IDs: 47852280, 47852100, 47852190 & 47852011 should not have closed until the strategy providers positions closed.

So it seems like there is some weird behaviour which needs to be looked into as it cost me a lot of money.


@cheryntan