andrea.benedett@gmail.com
22 Jun 2020, 17:20

RE: RE:

andrea.benedett@gmail.com said:

PanagiotisCharalampous said:

Hi Andrea,

It should open a browser to sign in to your Google account. If you can record a short video demonstrating that you click on the button and nothing happens, I can send it to the product team for further investigation.

Best Regards,

Panagiotis 

Join us on Telegram

I have an old version of cTrader, 3.1, and it works well, it opens a browser where I can sign it. The 3.7 doesn't open anything.

I recorded a video for cTrader 3.7:

andrea.benedett@gmail.com
22 Jun 2020, 16:54

RE:

PanagiotisCharalampous said:

Hi Andrea,

It should open a browser to sign in to your Google account. If you can record a short video demonstrating that you click on the button and nothing happens, I can send it to the product team for further investigation.

Best Regards,

Panagiotis 

Join us on Telegram

I have an old version of cTrader, 3.1, and it works well, it opens a browser where I can sign it. The 3.7 doesn't open anything.

andrea.benedett@gmail.com
22 Jun 2020, 16:31

RE:

PanagiotisCharalampous said:

Hi Andrea,

Did you try signing in with your cTrader ID? Do you have a problem?

Best Regards,

Panagiotis 

Join us on Telegram

My cTrader ID is linked to my Google account, but if I click on Google Button nothing happens

andrea.benedett@gmail.com
22 Jun 2020, 16:16

RE:

PanagiotisCharalampous said:

Hi Andrea,

You cannot choose a proxy in cTrader. cTrader chooses the best proxy automatically and connects to it.

Best Regards,

Panagiotis 

Join us on Telegram

 

 

I'm sorry, maybe I didn't write the question correctly.

I'm connecting to Internet via proxy so I have to set it, otherwise cTrader can't work.