hzha0067
18 Oct 2023, 16:21 ( Updated at: 21 Dec 2023, 09:23 )

RE: There were two ghost trades appear on my copy account trading history

latest update from my broker. they also need to check with spotware

PanagiotisChar said: 

Check here

https://help.ctrader.com/ctrader-copy/faq/#my-copy-trading-account-history-contains-trades-that-do-not-exist-in-the-strategy-providers-history-why-is-this-happening

hzha0067
18 Oct 2023, 08:37 ( Updated at: 18 Oct 2023, 13:37 )

RE: There were two ghost trades appear on my copy account trading history

PanagiotisChar said: 

Check here

https://help.ctrader.com/ctrader-copy/faq/#my-copy-trading-account-history-contains-trades-that-do-not-exist-in-the-strategy-providers-history-why-is-this-happening

I don't think that's the case of changing balance if you see it clearly. 

I have already reported to my broker. waiting for their investigation. No one wants to wake up one day and find their money have gone for no reason. 

hzha0067
25 Jul 2023, 03:30 ( Updated at: 21 Dec 2023, 09:23 )

RE: Grid Line not matching the number on the right side when draging the chart

firemyst said: 

It would help if you actually posted a video or screen capture showing your issue since nobody else seems to be encountering it