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16 Apr 2020, 17:17
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elCt
01 May 2020, 23:19

Hi again, the sound has disappeared again for the entire week. It worked a few days in fact. I tried multiple browsers (Chrome, Opera), disabled ad blockers, checked system settings etc., nothing seems to work. This is the only sounds that doesn't play, everything else plays just fine. Any idea of what can fix it?


@elCt

elCt
21 Apr 2020, 12:28

Hi thanks for the reply - yes sounds were on (you can see the icon before "EN" in my screenshot).

Sounds started working yesterday, I have no idea what it was, I tried to fix it for weeks before posting here


@elCt

elCt
25 Mar 2020, 23:34 ( Updated at: 21 Dec 2023, 09:21 )

RE: RE: RE:

Hi traders, just landed here looking for a solution to the same 'line disappearing issue'. I have realised in my cTrader the lines are saved however they all move to the same exact location so only one is visible (and you can see it only if located somewhere visible on the screen). Anyone got any idea of how to fix this? I literally have to reposition lines each time I refresh the page or re-open my laptop, it's such a time-waster.

Thanks

 

thi80 said:

GlenHendriks said:

GlenHendriks said:

Coming back to this original issue. I see that the drawings were not dissapearing but actually all defaulted to a white color (when previously I had them all colored red, purple or blue) whenever I switched between accounts or workspaces. Causing them to totally blend in with my white background.

The thing is, this happens sporadically and not every single time I switch either account or chart layout. However it remains highly inconvenient when it does happen. 

 

Indeed the drawings are saved but not displayed. In this case just two trendlines out of many others. But not because of having the same color as the background, just not being shown. Any hints?

 

 


@elCt