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Replies
Athenum
07 Oct 2019, 09:53
RE:
Hi,
This is true for all open positions, but it seems that posMaintRptID is recycled at a future date for new positions. Is this expected behaviour? Perhaps you only have a set number of posMaintRptID's to use before you re-use old ones.
I can email you several example posMaintRptID's if this helps.
Thank you,
Chris
@Athenum
Athenum
08 Aug 2019, 17:33
RE:
Thanks for you response. Do you have an email I can send this to?
Panagiotis Charalampous said:
Hi Chris,
You should not stop receiving data. To investigate further please send us the following information
- Account Number
- Broker
- Proxy
- The exact time you subscribe to market data and the FIX message you send.
- The exact time the stream stops.
Best Regards,
Panagiotis
@Athenum
Athenum
19 Jun 2019, 12:24
Hi Panagiotis,
I have been troubleshooting my implementation, and I have only reached out here as a final resort because all other FIX messages work fine with the same implementation. The only outlier is this specific FIX endpoint. However I understand you have tested it on your side, so there is not much you can do.
I will continue to troubleshoot all possible scenarios.
Thank you,
Chris
@Athenum
Athenum
08 Oct 2019, 14:54
RE:
Panagiotis Charalampous said:
Thank you, could you please provide a suitable email address for me to email you?
@Athenum