ochadli383
11 Oct 2024, 08:10

RE: RE: RE: Request for Review of Trade Execution Case

PanagiotisCharalampous said: 

ochadli383 said: 

PanagiotisCharalampous said: 

Hi there,

Execution issues should be addressed by your broker/prop firm. Please reach out to them.

Best regards,

Panagiotis

Hi Panagiotis,

Thank you for your response. I reached out to the prop firm, and they mentioned that there's nothing they can do about it, even though my TP was hit a few seconds before the SL.

Best regards,

Hi there,

Unfortunately we cannot help you with this.

Best regards,

Panagiotis

Hello Panagiotis,

Thank you for your response. I understand that my request may be outside of the usual scope, but could you please confirm whether my understanding of the trade execution is correct? Specifically, I would like confirmation on whether my Take Profit (TP) was hit before my Stop Loss (SL) in this case, and if so, whether it should have been prioritized in closing the trade.

I would like to have this confirmation from cTrader, as it will help me address the situation with my prop firm, Funding Pips. I appreciate your support in clarifying this matter.

Thank you for your time and assistance.

Best regards,

ochadli383
11 Oct 2024, 06:17 ( Updated at: 11 Oct 2024, 07:35 )

RE: Request for Review of Trade Execution Case

PanagiotisCharalampous said: 

Hi there,

Execution issues should be addressed by your broker/prop firm. Please reach out to them.

Best regards,

Panagiotis

Hi Panagiotis,

Thank you for your response. I reached out to the prop firm, and they mentioned that there's nothing they can do about it, even though my TP was hit a few seconds before the SL.

Best regards,