This usually happens when your account is disconnected. When the buttons are disabled, check your connection.
Best regards,
Panagiotis
Hello,
Thank you for your earlier response. Indeed, you were right; it was enough to just "reload" the account and reconnect, and the problem was resolved. Unfortunately, your solution worked for only three weeks. The day after my week-long vacation, I returned to the platform, and the cBots and other indicators shut down spontaneously after about four minutes of launching the platform, which completely prevents trading. Unfortunately, reloading or disabling synchronization with the Cloud does not yield results. I see that the latest version is 5.0.40.
kacmamcarczyk
04 Nov 2024, 01:34 ( Updated at: 04 Nov 2024, 06:50 )
RE: The problem with cBots : the list of algorithms spontaneously turns gray.
PanagiotisCharalampous said:
Hello,
Thank you for your earlier response. Indeed, you were right; it was enough to just "reload" the account and reconnect, and the problem was resolved. Unfortunately, your solution worked for only three weeks. The day after my week-long vacation, I returned to the platform, and the cBots and other indicators shut down spontaneously after about four minutes of launching the platform, which completely prevents trading. Unfortunately, reloading or disabling synchronization with the Cloud does not yield results. I see that the latest version is 5.0.40.
Is there any solution for this?
Best regards,
@kacmamcarczyk