The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.
Best regards,
Panagiotis
That works thanks.
On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?
Thanks
Hi there,
Unfortunately I cannot guess. Any useful information inside the cBot's log?
Best regards,
Panagiotis
Hi Panagiotis,
The log is empty.
Thanks
Can you share your cBot code? Maybe there is a clue there
Maybe they're not visible on your charts because you haven't added them?
Just because an indicator is installed doesn't mean you've selected it to be shown on your chart.
I've added them. They're listed in the “Indicator/Drawing” list for each individual chart and I've used them exactly the same way on cTrader platform before.
I'm wondering if it's a version update problem. I'm using version 4.8.30.
The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.
Best regards,
Panagiotis
That works thanks.
On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?
Thanks
Hi there,
Unfortunately I cannot guess. Any useful information inside the cBot's log?
Thank you for posting your review. Please send us some troubleshooting information when this happens. To do so, please tap seven times on the logo inside the login screen.
Slippage is related to the broker's liquidity and not with the platform. Also orders are executed by the server, so the client application is not relevant.
Best regards,
Panagiotis
Hi there, i have just informed my broker they have said they will look into it, i will come back with their reply. Does this mean your platform doesn't have slippages for stop orders? unless there is abnormal market conditions like volatile news, bank holidays etc?
Hi there,
Stop orders are just marker orders triggered at a certain price. So by definition there will be slippage if there is no enough liquidity. It has nothing to do with the platform.
Best regards,
Panagiotis
Hi,
This is well noted, then there is a huge difference between you guys and MT, stop orders on MT are executed without slippage unless there is abnormal volatility. I was comparing both Ctrader and MT stop orders taking the same trades at the same price levels unfortunately slippage was more on Ctrader, my broker is still reviewing the issue.
Regards,
Nesh
No that is not how it works. Stop orders are market orders and slippage is possible. If you never get a slippage on market orders, then this probably means you are b-booked and order never actually gets to the market.
thanks for your reply! Information about further processing after re-connection seems to be clear.
How about?
Will the StopLoss (or Trailing StopLoss) be triggered when price will go below(long)/above(short), if the cTrader server is down? So will the StopLoss also handed over to the broker so that the broker will close the position?
Is there any way to check in cBot automatically the connection of the server whether live, down, maintenance? To get notified after re-connection would be also great.
With these information I would be fully satisfied :-)
Thank you so much!
Best regards,
Bernhard
Hi again,
Will the StopLoss (or Trailing StopLoss) be triggered when price will go below(long)/above(short), if the cTrader server is down? So will the StopLoss also handed over to the broker so that the broker will close the position?
No, if the server is not working, there is nothing to process it.
Is there any way to check in cBot automatically the connection of the server whether live, down, maintenance? To get notified after re-connection would be also great.
cBots: once the connection was re-established, will the OnStart()-Method called again?
No
cBots: once the connection was re-established, will the OnTick()-Method called for each single tick of the disconnection gap which is probably now delivered?
No, the cBot resumes from the new streamed tick
cBots: once the connection was re-established, will the OnBar()-Method called for each single bar of the disconnection gap which is probably now delivered?
No, the cBot resumes from the new streamed bar
Indicators: Is there something special indicator methods (initialize?!, calculate?!) considered once the connection was re-established?
In order to understand what happens, we will need more information about your issue, like the cBot code, cBot parameters and how the cBot is executed i.e. cTrader Desktop, CLI or cTrader Cloud.
Best regards,
Panagiotis
Sure.
I was running the cBot on a Windows via VPS. This never happened before the Cloud update.
This is a simple close all positions and all orders when a certain condition is met. Please see the code here.
The bug has re-occurred so I attached an image for easier debugging
As you can see, the bot is still running (or is it?), but there is no log, and no name appears in the drop-down menu. Other times, the bot stopped and no log was given.
Hi there,
Unfortunately it is still not clear to us how we can reproduce this issue. Can you record a video demonstrating all the steps you are taking to reproduce this behavior?
Can you please share with us the source code of the cBot?
Best regards,
Panagiotis
Hi there,
We will fix it in an upcoming release.
Best regards,
Panagiotis
We do not have a date for it unfortunately.
Hi there,
Wanted to know if this has been fixed yet on mac as its been quite awhile now?
Thanks
Hi,
A new update was released the previous days. Do you still experience this problem?
Best regards,
Panagiotis
I have just done a fresh install of cTrader for mac and I can confirm that it is still not working. - Can this be fixed asap please ?
Hi there,
Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
PanagiotisCharalampous
22 Jul 2024, 06:12
RE: RE: RE: RE: RE: Robot only available on desktop - not cloud
riverstourtreasures said:
Can you share your cBot code? Maybe there is a clue there
@PanagiotisCharalampous