PanagiotisCharalampous
06 Feb 2018, 11:36

Hi itmfar,

Calculate() is called on each tick. Therefore pretty often on major pairs. You could have timer but I don't think this would be a good idea. It would be better to tell us what the problem is so that we could propose a more proper solution.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Feb 2018, 11:30

Hi douglascvas,

Next time you experience this issue, please send troubleshooting information to our QA team. You can do so by pressing Ctrl+Alt+Shift+T and then pressing the "Submit" button. In the description, please paste the link of this discussion.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Feb 2018, 11:24

Hi trend_meanreversion,

For execution issues I would advise you to contact your broker directly. Send them all the necessary details and they should advise why your order was executed in that way. 

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 16:46

Hi irmscher9,

Thanks for your suggestion. I would advise you to post it in the Suggestions section so that product managers can find them gathered in one place.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 16:15

Hi emeeder1,

Thanks, can you please send an email feedback@spotware.com so that our support team can perform a more detailed investigation?

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 15:31 ( Updated at: 21 Dec 2023, 09:20 )

Hi emeeder1,

Can you please right click on your taskbar preview window, select "Restore" and let me know if it resolves the problem? You can see a relevant screenshot below

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 14:28

Hi all,

Thanks for reporting this issue. Can you let me know if this still happens? On weekends this is expected due to maintenance tasks. However I will investigate with cAlgo team if offline backtesting/optimization can be added to the backlog

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 12:20

Hi Markus,

Send it at community@spotware.com

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 11:42

Hi megamemo,

You can copy your traders only by mirroring your signal providing account using another account.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 11:39

Hi Storm31,

You can use PlotType to achieve this.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 11:35

Dear Trader,

Thanks for posting in our forum. In order to investigate further we will need the source code for both the indicator and the cBot.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 11:28

Hi Alex,

The problem is this line of code

var position = Positions.Find(InstanceName, Symbol);

Noone assures you that a position will be found. Change your break even function to the following

        private void GoToBreakEven()
        {
            var position = Positions.Find(InstanceName, Symbol);
            if (position != null)
            {
                var entryPrice = position.EntryPrice;
                var distance = 0.0;
                var adjEntryPrice = position.TradeType == TradeType.Buy ? entryPrice + ExtraPips * Symbol.PipSize : entryPrice - ExtraPips * Symbol.PipSize;
                if (position.TradeType == TradeType.Buy)
                    distance = Symbol.Bid - entryPrice;
                else
                    distance = entryPrice - Symbol.Ask;

                if (distance >= Trigger * Symbol.PipSize && position.StopLoss != adjEntryPrice)

                    ModifyPosition(position, adjEntryPrice, TP);
            }
        }

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 11:16

Hi henry.tsui.1222,

I don't making another indicator is way to go around this. I would consider reading and writing this value to a file.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Feb 2018, 11:15

Hi emeeder1,

Thanks for posting in our forum. Could you please send us a screenshot of this behavior?

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Feb 2018, 09:56

Hi jezza,

No this is not possible. If you need to aggregate all your orders in one position, you can ask your broker for a Netting account.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Feb 2018, 09:35

Hi leohermoso,

Probably your broker does not allow opening positions with this volume. Their higher limit must be lower. Contact them to find out.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Feb 2018, 09:23

Hi DelTrader,

I would love to help you but I did not understand what you are trying to do. Would you please try to explain this a little bit better?

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Feb 2018, 12:08

Hi m.bister,

If you use the Daily chart then the result is correct. There is no opening time on Friday. The daily bar opens at 22:00 on Thursday, UTC time. The next opening time is at 22:00 on Sunday.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Feb 2018, 10:56

Dear Trader,

Thanks for posting in our forum. Can you please send all the necessary information to feedback@spotware.com (PID, account number, cTID, broker) so that they can investigate this?

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Feb 2018, 10:39

Hi juangmez87,

The best way to protect and control your cBot would be to implement a licensing mechanism so that you can control you can use your cBot and how.

Best Regards,

Panagiotis