PanagiotisCharalampous
23 Apr 2019, 11:55

Hi mariusgunnerud,

Thanks for posting in our forum. Unfortunately this is not possible at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 14:04

Hi horngwey,

Please send me an email at community@spotware.com and we will take it from there.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 11:06

Hi horngwey,

Thanks for posting in our forum. Can we arrange a TeamViewer session so that our engineers can check this issue on your computer?

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:41

Hi dalinar,

We sill add support to VS 2019 but we do not have an ETA yet.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:37

Hi FireMyst,

Can you post the cBot code?

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:35

Hi ryanoia@gmail.com,

You will need to add functionality to access the support and resistance levels from a cBot.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:33

Hi dalinar,

Each broker has his own stop out policy.

Best Regards,

Panagiotis

PanagiotisCharalampous
22 Apr 2019, 10:32

Hi Jonkey,

During weekends we have maintenance tasks running therefore servers might be shut down. This is why you cannot backtest on some occasions.

Best Regards,
Panagiotis

PanagiotisCharalampous
19 Apr 2019, 16:44

Hi Bruce,

Can you please provide us with the following?

1. Browser and version.
2. Operating System and version
3. A screenshot of the error message. 

Best Regards,

Panagiotis 

PanagiotisCharalampous
19 Apr 2019, 16:41

Hi iulianalinchiru,

Our product teams are reading the suggestions often and evaluate them accordingly. If we decide to add this feature we will let you know.

Best Regards,

Panagiotis

PanagiotisCharalampous
19 Apr 2019, 16:24

Hi yearn2012,

There is no such functionality at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 22:16

Hi clusterr023,

Thanks for posting in our forum. Please confirm with your broker that the accoiunt has been linked to the correct email address. If yes, try to reset your password and sign in to your cTrader ID here.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 22:09

Hi to both,

Is it possible to only display drawing tools on certain timeframes?

This is not possible at the moment.

MB MB,

it is not clear what do you mean with this

Ie. if i have a fib on the Right hand side of the chart, and i want to ray them to the left. How can i do this?

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 22:06

Hi businessclever45,

Thanks for posting in our forum. Trailing Stop Loss trails at a distance defined by the Stop Loss parameter. The minimum increment of the TSL is defined by the Minimum Change property of the Symbol, found in the Symbol's information window.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 22:02

Hi ryanoia@gmail.com,

I don't think this is possible with the existing indicator since the S/R levels are not accessilbe. You will need to make considerable changes to achieve this.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 21:53

Hi Xavier R,

Can you please elaborate on what is the issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 21:49

Hi Pezhman,

I would suggest to use a commercial licensing system. There are hundreds of them out there for all budgets and all uses.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 21:46

Hi alter.christian,

Thank you for posting in our forum. You do not need to declare the arrays as output paramaters. If the arrays are public then they will be accessible from your cBot as well.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 21:43

Hi Rowie,

You can get the account balance at any time using the Trading Accounts request. Regarding the drawdown maybe this article could be helpful.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Apr 2019, 21:36

Hi markham.fiona,

Thanks for positng in our forum. It seems you installed a cBot without source code. you need to contact the cBot developer to provide you with the source code.

Best Regards,

Panagiotis