Replies

PanagiotisCharalampous
07 Nov 2019, 10:02

Hi FireMyst,

Note that from v3.6 and onwards embedded resources via .resx files will be supported. So you will be able to use a resources file to embed your file and call it from a cBot. This post might be helpful.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 Nov 2019, 08:52

Hi FireMyst,

Yes please, if you can record a video it would be helpful.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 Nov 2019, 08:47

Hi arri.vdm,

Thanks for your suggestions. Alerts and notifications can be easily programmed using cTrader Automate.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 Nov 2019, 08:15

Hi El Antonio,

Can you please explain why do you use the Bid price in the calculation? It seems redundant to me.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
07 Nov 2019, 08:06

Hi Luis,

It is not clear what you are trying to do. Which behavior do you try to replicate? Why do you need to assosiate limit order and stop orders to a position? Can you please elaborate?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 12:39

Hi Cenenti,

Thanks for the links, we will fix them. You posted under the FIX API topic but it seems you are talking about the Open API. Can you please clarify which API do you want to use? The only sample that is up to date and maintained at the moment for Open API this the Open API 2.0 .Net Sample.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 11:50

Hi Cenenti,

Spotware does not have a Java sample for FIX at the moment. If any community members have one, we would be happy if they share it. Can you please provide me with more information about 

the online help is even worse with plenty of dead links and old versions etc

Which links and old versions are you referring to?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 11:12

Hi FireMyst,

At the moment embedded files are not supported in cTrader Automate.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 09:23

Hi FireMyst,

Can you try installing the package using NuGet? I just did it and works like a charm.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 08:28

Hi zedodia,

Do you have specific steps that will allow us to reproduce this problem?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 08:27

Hi FireMyst,

We have no updates regarding this at the moment.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
06 Nov 2019, 08:24

Hi goose567berry,

The answer to your questions really depends on the strategy you are following. Your case is a special case. If for example your strategy provider was opening positions of 100.000, you would be copying with 102.000. In this case the ratio of the position would be close to your real equity to equity ratio. But because the next step after 1000 is 2000, you get this difference in results. We are currently looking into ways to handle such cases differently for upcoming versions of cTrader Copy.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 16:20

Hi goose567berry,

Volume is rounded upwards to the nearest step set by the broker. So in your case, even with 1.2% more equity, the volume based on the equity to equity ratio is 1012. Thus, volume was rounded to 2000 since the symbol is traded in steps of 1000. I am not aware of any broker that allows trading in steps less than 1000.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 14:43

Hi goose567berry,

If the images you posted are correct then your account's equity is 74.44 which is larger than the strategy provider's which is 67.05. Therefore it is normal for your positions to be larger.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 14:24

Hi goose567berry,

To be able to investigate we will more information. We need you to provide us with the following

  1. Strategy name
  2. Your broker and account number
  3. The position ID you are referring to

Some screenshots that support your claim would be also useful

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 13:58

Ηι tasr1r1,

Can we arrange a TeamViewer session with our QA team so that they can inspect the issue locally? If yes, let's arrange the details via email.

Regarding the mobile apps, they are updated every couple of months and new features are added. If you have suggestions, please use the Suggesitons section to post them. 

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 11:53

Hi Matt,

The feature described above is not available but if you want to see the spread, you can display both bid and ask prices on the chart. Just right click on the chart > Viewing Options > Check both Bid Price Line and Ask Price Line.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 10:33

Hi tasr1r1,

Thanks we have received the files. Do you still have 852 open positions when this happens? Are they displayed on the chart? If yes, then this might be the cause of the slowdown. You will need a lot of resources to handle such a scenario.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 08:28

Hi FireMyst,

There is no such functionality.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2019, 08:27

Hi goose567berry,

cTrader Copy is copying based an equity to equity ratio. If your account's balance is twice the size of the strategy provider then the trades copied will have double the volume. Read more about the copying logic here.

Best Regards,

Panagiotis


@PanagiotisCharalampous