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Replies
PanagiotisCharalampous
03 Dec 2019, 08:35
Hi petteuk,
Thanks for your positive feedback about cTrader! Most of your suggestions are in our backlog. A better chart object management feature is coming in upcoming releases.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
03 Dec 2019, 08:33
Hi alphabet_asa,
PipValue will give you the value of a pip in your account's currency. If your account currency is the same with the quote currency then PipValue and PipSize will match.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
03 Dec 2019, 08:30
( Updated at: 21 Dec 2023, 09:21 )
Hi martins,
We have a new feature in 3.6 called Multiple Profiles
This could solve your problem. You can find more information here.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 14:13
RE: RE:
sifneosfx said:
cTRader is at 100% and windows is at 125%. I 've changed windows to 100% but lines are still bit thicker than before and blurred.
Thank you!
PanagiotisCharalampous said:
Hi sifneosfx,
Can you please advise the scale you use for Windows and for cTrader?
Best Regards,
Panagiotis
Hi Patrick,
The issue is with the windows scale. We are trying to fix it. Please note that a change in windows scale takes effect only after sign out/sign in or restart Windows.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 11:48
Hi Yassine,
You can calculate the volume you need to trade in order to risk a certain percentage of your balance using the following formula.
(Percentage * Account.Balance) / (Stop Loss Value)
In a cBot you would use the following code line
var volume = Symbol.VolumeInUnitsToQuantity(Symbol.NormalizeVolumeInUnits(((RiskPercentage / 100) * Account.Balance) / (StopLossInPips * Symbol.PipValue)));
I hope this helps.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 11:38
Hi cantikb7,
Can you please try a clean installation and let us know if this resolves the issue?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 09:15
( Updated at: 21 Dec 2023, 09:21 )
RE:
conship said:
How can anyone change their email address when their old email no longer exists??? Doesn't it make more sense to send an email confirmation to the new address?
Hi conship,
If we were to send a confirmation to any email address then anybody would be able to hack your account as any email address would be able to claim access to your cTrader ID. If you do not have access you your old email address, then create a new cTrader ID with the new email address and ask your broker(s) to link your trading accounts to the new cTrader ID.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 09:07
Hi rayscluster,
Swaps for backtesting will be added in a future update of cTrader Automate.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:52
Hi all,
At the moment it in not possible to backtest offline since cTrader needs to retrieve information from the server. We will add this possibility in a future update of cTrader.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:50
Hi tgjobscv,
This in not available at them moment but we are considering this for a future version of cTrader.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:50
Hi tgjobscv,
This in not available at them moment but we are considering this for a future version of cTrader.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:47
RE: ChartObject.DrawLine definition missing
jani said:
Spotware said:
Dear Trader,
Please be advised that you can Draw the lines with using ChartObject.DrawLine function. You can then refer to the respective objects. /api/reference/internals/chartobjects/drawline
Hello,
Can you please tell me where the API reference for ChartObject.DrawLine is?
The above url /api/reference/internals/chartobjects/drawline you posted above is not valid and returns:
The server returned a "404 Not Found".
I tried to search everywhere and could not find anything.
DrawLine() is obsolete and not supported anymore. Therefore it is not included in the reference. You should use DrawTrendLine() instead.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:30
RE: RE:
ctid393445 said:
As I understand it, the username is the account number that is speciefied in field49
I am able to log in to demo, but not live - it is impossible to find out why since the broker won't offer support for fix, and ctrader don't offer any support either.
4 days of trying so far, I am about to give up
Do you use the correct proxy?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:28
( Updated at: 21 Dec 2023, 09:21 )
Hi kitretificagui,
If you mean a moving average then you can do it by adding a TRIX indicator to the chart and then set it as a source to your moving average. See below
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
02 Dec 2019, 08:16
Hi stalkerxxl,
This is a bug and we will fix it in an upcoming update.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
29 Nov 2019, 14:08
Hi sifneosfx,
Can you please advise the scale you use for Windows and for cTrader?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
29 Nov 2019, 09:54
Hi tradermultimillonario,
That the users could select to see the unrealized (Gross and Net) of PIPS instead of the unrealized (Gross and Net) of $
You can see the unrealized pips P&L per position.
With a key the user could change to the crosshair tool
This is already available. Try pressing Ctrl + C.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
28 Nov 2019, 15:26
Hi godsy360,
A calendar has already been incorporated in the Active Symbol Panel area of cTrader Web and will be added in the next version of cTrader Desktop. It is already included in the mobile application as well
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
28 Nov 2019, 11:33
Hi sifneosfx,
This issue has been fixed on Spotware Beta. It will be rolled out to brokers soon.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
03 Dec 2019, 08:39
Hi frederickjjayres,
I would suggest you get the help of a professional to write the code for you. Even if we fix the compilation issues, I can see some logical bugs, so I don't believe this will work as you expect.
Best Regards,
Panagiotis
@PanagiotisCharalampous