Replies

PanagiotisCharalampous
09 Nov 2021, 08:08

Hi stephclarke10,

It is better to talk to your broker regarding execution issues. They have all the information to explain what happened.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Nov 2021, 08:06

Hi flowanger,

If you are looking for the Desktop add on, check here.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Nov 2021, 15:21

Hi Amine_Bachouti,

There is nothing we can do to fix it, since the problem is not caused by cTrader but by your graphics card drivers. Please make sure that you have read the thread quoted above and that you have updated your graphics card drivers.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Nov 2021, 15:17

Hi Quant_Vs_Market,

If you are using limit orders or any other logic that depends on tick data information for execution, it is not advisable to use any datasource other than tick data. The resuls will be inacurrate no matter what convention we use for the execution. 

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Nov 2021, 08:27

Hi noppanon,

Please skip the following part of the code during backtesting and let us know if this resolves the issue

                while (bars.OpenTimes[0] > Bars.OpenTimes[0])
                    bars.LoadMoreHistory();

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Nov 2021, 08:22

Hi Quant_Vs_Market,

Can you please provide us with the cBot source code? Please also check if this happens when backtesting using tick data instead.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
08 Nov 2021, 08:17

Hi mohsabry.ms,

Here you go

var netProfit = History.Where(trade => trade.Label == "sell_today").Sum(trade => trade.NetProfit);

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
05 Nov 2021, 14:53

Hi Justine,

As per the message you receive, some indicators are not appropriately coded and cause serious degradation of performance to cTrader. Unfortunately we cannot allow those indicators to continue running, since they serously affect the stability of the platform. You should reach out to the indicator developer to fix the issue.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
04 Nov 2021, 14:34

Hi to both,

Thanks for reporting this problem. We will fix it.

 

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
04 Nov 2021, 14:33

Hi xabbu,

Unfortunately a single line of code is not enough for us to reproduce the problem. You can also check your broker to identify execution issues.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
04 Nov 2021, 14:23

Hi xabbu,

Can you share your cBot code?

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
04 Nov 2021, 10:42

Hi xabbu,

Yes we did, thank you!

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
04 Nov 2021, 09:40

Hi xabbu,

The report will be sent autmatically to us. Just press the relevant combination of keys inside cTrader, paste a link to this discussion inside the text box and press submit.

You can send the video at community@spotware.com.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
03 Nov 2021, 16:39

Hi xabbu,

Can you please restart cTrader, reproduce the issue and send us some troubleshooting information (Ctrl+Alt+Shift+T)? If you can also record the process, it would be helpful.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
03 Nov 2021, 15:29

Hi brunabarros,

You can do this in the Modify Position window. Just modify the position's volume to the one you wish.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
03 Nov 2021, 14:16

Hi zytotoxiziteat,

Markets open based on trading sessions and not based on UTC time.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
03 Nov 2021, 12:52

Hi zytotoxiziteat,

Neither of the two. Markets open on Monday 00:00 UTC+3, so we take it as a starting point for our daily bars.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
03 Nov 2021, 08:10

Hi ccs189,

You can duplicate charts (Right click on Chart > Duplicate) and change the timeframe or copy paste objects between charts (Ctrl+C, Ctrl+V).

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
03 Nov 2021, 08:07

Hi swapd0,

Can you check if you can reproduce this problem using FIX API Sample? If you can connect using the sample, then compare the messages to find what is different.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
02 Nov 2021, 16:11

Hi amarsaihand,

It is better to post your suggestion as a comment in the relevant section of the indicator page.

Best Regards,

Panagiotis 

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