No you cannot change the name of the strategy. If you want to provide a new strategy using the same accounts. You need to stop the existing strategy and wait for 30 days for the strategy to be deleted.
In order to understand what happens, we will need more information about your issue, like the cBot code, cBot parameters and how the cBot is executed i.e. cTrader Desktop, CLI or cTrader Cloud.
I also have the same issue since the recent cTrader update.
MagicKeys does still work however this pops up every 5/10 minutes, if you manually change the timeframe it will also pop up.
cTrader doesn't let you click anywhere on the screen when this pop up comes up & it doesn't let you click 'ok' for roughly 10 seconds which essentially freezes your program.
Hi there,
This issue will be solved in an upcoming update of the application.
Can you please provide more information about this issue e.g. steps to reproduce and some screenshots demonstrating what you are looking at?
Best regards,
Panagiotis
Hi
You can also test yourself in the backtest section; Add the Keltner Channels indicator and you will see that before starting each robot; The opening of the indicator is, for example, 50 pips away, but immediately after the start of the robot and the revelation of new candles; The opening of the indicator will quickly get closer to each other and it will show, for example, a distance of 5 pips. Photo 1 that I have attached is before the start of the robot and photo 2 shows shortly after the start of the robot. The same problem caused the robot that I wrote earlier based on this indicator and it worked correctly; It is now disabled after the recent update. I tried some similar indicators but they did not have this problem.
Thank you. We managed to reproduce this behavior and we will fix it in an upcoming update.
Thank you for your attention. Are you a member of the Ctrader technical team? How long does it take to provide the new update?
Hi there,
Yes I am. We cannot provide an ETA unfortunately. As soon as it is ready and tested, it will be released.
Best regards,
Panagiotis
Hi
Today we had a new update, but the problem is not solved yet.
Hi there,
The fix for this issue is not included in the latest update.
Wrong Account.BrokerName and Account.Number for a bot with cloud instance
Did you double-checked this? This is what I still see with v. 5.0.28:
I've also noticed that the way information is shown in the cloud cBot log/UI is not always matching the code sequence/order.
Backtesting logs: The filter (Information, Trading, Warning, Error, etc.), as well as the DateTime sort option, is still missing. Please make this available again, as it was in the previous 4.x versions.
Keep in mind that eliminating useful features can be frustrating for users. However, if there's a good reason behind this decision, please feel free to share it with the community.
Appreciated.
Hi ncel01,
It seems that the issue is fixed in cAlgo but a fix needs to be released on the server side as well. So you will have to wait a bit more for the solution to take effect. Regarding your suggestions, please post them in the relevant section.
Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
I have an issue when backtesting my bots on windows desktop version. If I perform a backtest, then change a bot parameter, it will not restart. I have to push the “pause” or “stop” buttons to make it restart. This happens since the update to 5.0.x.
Hi there,
Can you please record a video demonstrating exactly what you are doing?
Probably it's just a wrong setting. Spotware demo accounts are offered for demonstration and experimentation therefore it can happen that some settings are not realistic.
It seems that your cBot does some license verification, which probably needs network access. Network access in not provided to cBots running on the cloud.
PanagiotisCharalampous
16 Jul 2024, 06:38
Hi there,
No you cannot change the name of the strategy. If you want to provide a new strategy using the same accounts. You need to stop the existing strategy and wait for 30 days for the strategy to be deleted.
Best regards,
Panagiotis
@PanagiotisCharalampous