Replies

PanagiotisCharalampous
24 Jan 2019, 12:27

Hi the5amkebab,

Please send me an email at community@spotware.com to arrange this.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
24 Jan 2019, 12:04

Hi Jiri,

This information is not available at the moment via the API. I have suggested to the product team to consider it for future updates.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
24 Jan 2019, 10:51

Hi shrumr,

Unfortunately there is no way to revert changes in workspaces.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
24 Jan 2019, 10:37

Hi Jiri,

It is a known issue and will be fixed in one of the upcoming updates.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 16:33

Hi oons,

Thanks for posting in our forum. What do you expect the cBot to do and what does it do instead?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 16:30 ( Updated at: 21 Dec 2023, 09:21 )

Hi ctid711538,

When data is downloaded you should see a message like the below

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 12:29

Ηι ctid711538,

I just asked for a sample cBot (not your actual cBot) and some information that would help us see exactly what you are seeing. As a software professional you should know that this a standard process in reporting defects and other issues so that misunderstandings are minimized. Even a screenshot would be helpful. After we make sure that we are reproducing the same behavior, we can tell you if this is a bug or an intended behavior.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 12:01

Hi ctid711538,

Can you help us reproduce this problem? Maybe with a sample cBot and backtesting parameters and dates?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 11:24

Hi ctid711538,

If you can reproduce on a sample cBot it would be helpful as well. We received the exception and we will be checking further.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 11:05

Hi ctid711538,

Downloaded tick data is saved locally and only new data is downloaded each time.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 10:54

Hi frankvitali,

Thanks for contacting Spotware. Backtesing data is controlled by the broker. Please contact your broker regarding this issue. 

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 10:53

Hi ctid711538,

Is it possible to share with us the cBot as well as the optimization settings so that we can have a look?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
23 Jan 2019, 09:37

Hi touch.mjb,

The problem is that I am not very familiar with Python, so I cannot check if there is anything wrong with your code. If you could use our C# example, it would be much easier to assist you.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 17:02

Hi touch.mjb,

Is your checksum correct? how do you calculate it?

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 16:44

Thanks,

Also check your password and your IP. It is better to use the hostname instead of the IP.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 16:40

Hi touch.mjb,

Your SenderCompID (tag 49) seems wrong. Can you please check it?

Best Regards,

Panagiotis

 


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 16:29

Hi the5amkebab,

We are still investigating this issue. We are not able to reproduce it. If you can reproduce it consistently then we would appreciate if we could arrange a remote access session with our QA team for further investigation.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 10:17

Hi cysecsbin.01,

Here it is 

using System;
using cAlgo.API;
using cAlgo.API.Internals;
using cAlgo.API.Indicators;
using cAlgo.Indicators;

namespace cAlgo
{
    [Indicator(IsOverlay = false, TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]
    public class ATRMTF : Indicator
    {
        [Parameter()]
        public int per { get; set; }

        [Parameter()]
        public TimeFrame tf { get; set; }

        [Output("Main")]
        public IndicatorDataSeries Result { get; set; }

        AverageTrueRange atr;
        MarketSeries series;
        protected override void Initialize()
        {
            series = MarketData.GetSeries(tf);
            atr = Indicators.AverageTrueRange(series, per, MovingAverageType.Exponential);
        }

        public override void Calculate(int index)
        {
            var index1 = series.OpenTime.GetIndexByExactTime(MarketSeries.OpenTime[index]);
            if (Result[index - 1] != atr.Result[index1])
                Result[index] = atr.Result[index1];
        }
    }
}

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 09:54

Hi viniciusfre,

Yes you can run your robot on Linux. Open API is based on Protocol Buffers and it is not bounded to an operating system.

Best Regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Jan 2019, 09:52

Hi yearn2012,

Custom indicators are not available in mobile applications.

Best Regards,

Panagiotis


@PanagiotisCharalampous