PanagiotisCharalampous
01 Sep 2024, 05:35

Hi there,

Can you provide a better explanation of the problem? What do you mean when you say “is too large”? How can we see this?

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:31

Hi there,

Check the video below

PanagiotisCharalampous
01 Sep 2024, 05:29

Hi there,

Please share your cBot code and make sure you are using tick data for your backtests.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:18

RE: RE: Access Chart Scale infomation

infosecdiv said: 

PanagiotisCharalampous said: 

Hi Noppanon,

1. You can get chart height in prices using Chart.TopY and Chart.BottomY
2. You can get chart height in pixels using Chart.Height
3. Chart.ScrollChanged allows to track changes in TopY and BottomY

Best Regards,

Panagiotis

Hi,

Does this work for any chart type like Heikin Ahsi?
Because I only get zero when I run to get these values, Chart.TopY and Chart.BottomY, Chart.Height

Thanks in advance.

Hi there, 

Yes it should. Share your code and your selected timeframe so that we can reproduce this behavior.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:16

Hi there,

Unfortunately there is no way to set names for lines manually drawn on the chart.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:11

Hi there,

The Windows application has been released 13 years ago, while the Mac application was released just last year. Therefore it is expected that the Windows application will be more mature. Nevertheless, the Mac product team is working to add all the missing features to the Mac application.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:08

Hi there,

Sending emails or accessing the internet is not possible when running a cBot on the cloud. Read more information below

https://help.ctrader.com/ctrader-algo/synchronisation/requirements-for-cbots/#api-features

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:04

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
01 Sep 2024, 05:03

Hi there,

Check the video below

PanagiotisCharalampous
01 Sep 2024, 05:01

Hi there,

No this is not possible at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Sep 2024, 05:01

RE: I can't find my cbot

chenshy27 said: 

Thanks for your response, but I can't find my cBot in the location you mentioned. As shown in the image, my cBot is called “stop4”, but it's not in the algo section. 

This is because the displayed logs are for the moving average. Choose your cBot in the relevant dropdown list

PanagiotisCharalampous
30 Aug 2024, 06:05

Hi there,

You can find the logs in the Algo tab

Best regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2024, 05:55

Hi there,

Because it is a much more popular language and much easier to use and develop applications like cTrader. One of the reasons the main competitor is stuck to the past is the use of C++.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2024, 05:30

Hi there,

No this feature is not available on cTrader for Mac at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2024, 05:26

Hi there,

Do you have an algo called PANEL? Do you use it? If yes, then just back it up, proceed with the deletion and reinstall your algo from the backup.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2024, 05:23

Hi there,

Such a list is not available unfortunately.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2024, 05:16

Hi there,

There is not much things you can do to improve this yourself. The way optimization works is that it starts x passes based on the number of allocated cores, where x is the number of cores. When some passes finish and while others are still executing, the CPU utilization drops, until a new set of passes is started.

Best regards,

Panagiotis

PanagiotisCharalampous
29 Aug 2024, 05:41

RE: RE: cTrader Connection Error from Azure VM

BInvestCH said: 

Hi

3 years later and i have the same problem on my azure windows 2022 servers. Any ideas how to fix this? 

Thx

PanagiotisCharalampous said: 

Hi again,

We investigated this issue and it seems to be some incompatibility between our servers and Windows Server 2022 used by Azure. We will fix it in an update soon.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

 

Hi there,

We are not aware of any issues at the moment. Make sure that cTrader is not blocked by your firewall.

Best regards,

Panagiotis

PanagiotisCharalampous
29 Aug 2024, 05:39

Hi there,

There is no such feature at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
29 Aug 2024, 05:38

Hi there,

It is UTC time.

Best regards,

Panagiotis