PanagiotisCharalampous
11 Apr 2019, 17:20

Hi Lorenzo,

Can you please send us troubleshooting information? To do so, press Ctrl+Alt+Shift+T, paste the link to this discussion in the text box and press Submit.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 18:41

Hi Szymon,

If you have a lot of accounts then it takes some time. Whai is your application ID? I should have sent you an email.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 18:35

Hi reza h,

If the question is why your account is disabled then not really. You need to sort this out with your broker.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 18:31

Hi kalaivani.ram1982@gmail.com,

Thanks for posting in our forum. You should talk to your broker regarding this.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 18:28

Hi FireMyst,

Try to round the TSL to one decimal place.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 16:33

Hi Lorenzo,

Thanks for posting in our forum. Which version of cTrader do you use?

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 16:28

Hi Eliezer, 

This is not supported at the moment. Backtesting data is available only until the previous day.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 16:26

Hi FireMyst,

No ETA at the moment but it should be in one of the upcoming upcoming updates.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 16:08

Hi Szymon,

Have a look at our Open API here https://connect.spotware.com.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 16:03

Hi a.fernandez.martinez,

Can you please post the full cBot code in text, not as an image?

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 15:54

Hi a.fernandez.martinez,

You can pass the timeframe as a parameter like the below

using System;
using cAlgo.API;
using cAlgo.API.Internals;
using cAlgo.API.Indicators;
using cAlgo.Indicators;

namespace cAlgo
{
    [Indicator(IsOverlay = false, TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]
    public class NewIndicator : Indicator
    {
        [Parameter(DefaultValue = 0.0)]
        public TimeFrame Timeframe { get; set; }

        [Output("Main")]
        public IndicatorDataSeries Result { get; set; }

        MarketSeries series;
        protected override void Initialize()
        {
            series = MarketData.GetSeries(Timeframe);
        }

        public override void Calculate(int index)
        {
            Print(series.Close.LastValue);
        }
    }
}

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 15:28

Hi Bruce,

Thanks for posting in our community. Can you try a hard refresh (Ctrl+F5) and let me know if this resolves the issue? 

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 15:23

Hi Jeshayle,

Can you please send us troubleshooting informatin when this happens again? To do so, press Ctrl+Alt+Shift+T, paste the link to this comment in the text box and press Submit.

Best Regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2019, 15:20

Ηι viniciusfre,

Thanks this is a very useful contribution to the community.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Apr 2019, 11:11

Hi Piotr,

Thanks, we will investigate this.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Apr 2019, 10:07

Hi ppstrader,

Thank you for posting in our forum. This feature is still not available.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Apr 2019, 09:52

Hi haasbroeknardus,

Thank you for posting in our forum. You can find an explanation of how the ROI is calculated here. If you still think the calculation is wrong, please send me your strategy and we will investigate further.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Apr 2019, 09:47

Hi Vitore,

It should not affect performance since the downloaded series are cached.

Best Regards,

Panagiotid

PanagiotisCharalampous
04 Apr 2019, 17:55

Hi FireMyst,

Sure we will add a notice.

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Apr 2019, 17:36

Hi Vitore,

The issue is fixed after the first tick arrives. It appears only on the initialization of the indicator. Maybe this can help you with a workaround e.g. wait for a tick to arrive and then get the series.

Best Regards,

Panagiotis