PanagiotisCharalampous
07 Aug 2019, 10:24

Hi tanroopghuman,

Means if  I am using multiple screens I have to go to the main screen every time if I have to draw a line or need any drawing tool. Are these issues getting fixed any time soon

In v3.7 we will have thes tools inside each detachable chart

 And every time I log in multiple internet windows opens at the background, is that another glitch/bug in the system? 

This is by design

Best Regards,

Panagiotis 

PanagiotisCharalampous
06 Aug 2019, 17:19

Hi FireMyst,

Send us the video at community@spotware.com.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 16:54

Hi Nick,

The first highToHigh is the object you defined here

highToHigh = Indicators.GetIndicator<HighToHighMA>(periods);

The second highToHigh is its property

        [Output("H to H MA")]
        public IndicatorDataSeries highToHigh { get; set; }

So if you have named you indicator as below

NicksIndicator = Indicators.GetIndicator<HighToHighMA>(periods);

then the code would change to

bool condition_UpSignal = NicksIndicator.highToHigh.LastValue < 0.0001;

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 15:17

Hi Nick,

Thanks for posting in our forum. Try changing the following line

bool condition_UpSignal = highToHigh.LastValue < 0.0001;

to the following

bool condition_UpSignal = highToHigh.highToHigh.LastValue < 0.0001;

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 11:43

Hi wefald,

Can you post the complete cBot code as well as screenshots demomnstrating this issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 11:17

Hi wefald,

Can you guide us on how to reproduce this issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 11:06

Hi FireMyst,

If you can send us troubleshooting information when this happens again it will help us investigate.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 10:18

Hi cbsccp,

Just visit their website.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:54

Hi shrumr,

This does not seem to be a cTrader issue but a Windows problem. You can try pressint Shift + Ctrl + Win + B to restart video drivers without restarting PC. Let us know if this solves the issue for you.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:46

Hi setradean,

Thanks for posting in our forum. Did you try a clean installation?

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:44

Hi Tanroop,

Thanks for posting in our forum. The toolbar is global so you can use the toolbar on the main form of cTrader. Regarding screen ratio, there is no such setting at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:37

Hi Ivan,

The trading sessions dispayed in the bottom corner are the known sessions of the exchanges. If the session displays inactive then it means that no major exchange is open at that time. It doesn't mean that the symbol is inactive. In this case the symbol is open for trading by the broker even if there is no active trading session at that moment. So the broker might have the symbol enabled in off session hours as well. Maybe this is what caused you the confusion.

Your second screenshot seems to be from cTrader Web not Desktop and it is obviously a bug. I will forward it to the team and let you know if we need any additional information

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:12

RE: RE: RE:

MrPip said:

I do really like the platform however over recent months there just seems to be issue after issue and I can't cope with them anymore haha.

MrPip said:

This is still on going, how has this not been fixed yet? I have reported multiple issues with the platform and none of them have been looked into.

Support is awful I think, better off going back to MT4/MT5, even Tradingview.

 

Yes support is an area they could improve upon, I've sent them an e-mail outlining a multitude of issues (which they requested) and haven't even gotten a simple reply. Although I still imensely prefer cTrader over MT4/MT5.

 

This is a seperate issue but still a silly one, I can only see data as far back as 2016 on my monthly/weekly charts, I have hit refresh on the charts and re-installed but its still not showing me what I need to see.

 

Don't tell me there have been no reports of this issue as you said about the trend line bug because I've already seen others complaining online.

 

How can I fix this? if not when will you fix it?

Hi MrPip,

This issue will be fixed in v3.7.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:10

Hi cbsccp,

Thanks for posting in our forum. You need to contact ICMarkets directly.

Best Regards,

Panagiotis

PanagiotisCharalampous
06 Aug 2019, 09:08

Hi daniloscipioni,

There are no plans for Automate in cTrader Web at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 11:25

Hi AlgoGURU,

In 3.6 the parameter is missing because it was not actually doing anything.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 10:08

Hi 158197794,

Yes this is correct. In this case one pip equals to 10 points.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 10:05

Ηι pcyuan87,

We do not have such plans since this can be easily done using Visual backtesting. What is it that prevents you from using visual backtesting for market replay?

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 10:00

RE: Need Long term chart

ctid955474 said:

Hi, 

I feel statified with your currency charts. 

But some  Index chart is problem. You provide us with only 4 years long for the Index chart of day or week and Monthly chart is even shorter.

For example, JP225 chart is limited to only 4 years. At present, I can check this chart from November 2015 only. 

Can you provide longer term records for at least 15 or 20 years for Index charts?

Thank you in advance for your attention & expected action.

 

Rgds.  

Hi ctid955474,

Thanks for posting in our forum. Historical data belongs to the broker and it is the broker's responsibility to provide them. Therefore you should contact your broker regarding this issue.

Best Regards,

Panagiotis

PanagiotisCharalampous
05 Aug 2019, 09:55

Hi cysecsbin.01,

I could not reproduce such an issue. Con you please provide more specific steps on how to reproduce this behavior?

Best Regards,

Panagiotis