PanagiotisCharalampous
04 May 2020, 09:46

Hi VitorMZ,

Can you please try again and post a screenshot of the message?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 May 2020, 09:42

Hi dandi10,

If you need to load more historical data for other timeframes, you need to use LoadMoreHistory function. Check here for more information.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 May 2020, 09:39

Hi dollarcity09,

Based on the screenshot, you have only copied one strategy. What you see on the right is just your favorites.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 May 2020, 09:36

Hi there,

To check this and give you an advise, we will need the complete indicator code.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 May 2020, 09:33

Hi firemyst,

We have received this exception. No further info is needed at the moment.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 May 2020, 09:32

Hi amirus.stark,

You need to provide more information to us

1. Which strategy did you invest into? Where did you find it?

2. What do you mean you were charged? Please explain.

3. What is the copying status of your subaccount?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
04 May 2020, 09:19

Hi victor.major,

It is a bug and it will be fixed in an upcoming update. 

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Apr 2020, 16:33

Hi eofe,

The team is investigating this issue.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Apr 2020, 12:37

Hi Andreas,

I have forwarded this to the product team. I will let you know as soon as I have a reply.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Apr 2020, 10:08

Hi gemelli,

It seems like an OS issue. Did you try restarting your computer?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Apr 2020, 08:32

Hi ichimokusanjin,

You can only have this by placing horizontal lines on the chart. If you want to have labels for the horizontal lines on the Y axis, you need to make them interactive.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
30 Apr 2020, 08:25

Hi einrel.lernie,

If you want to have labels for the horizontal lines on the Y axis, you need to make them interactive.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 12:12

Hi Luca,

As explained in another post, the Ichimoku indicator is projecting results in the future, hence you need to take that into account. Here is an example of how to adjust your indexing so that you can get the indicator value corresponding to the last bar

            var last = ichimoku.SenkouSpanA.Count - Bars.ClosePrices.Count;

            Print("Span A: ", ichimoku.SenkouSpanA.Last(last));
            Print("Span B: ", ichimoku.SenkouSpanB.Last(last));

You will need to adjust your logic based on this fact.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 12:00

Hi MrAnderson,

It looks weird. We can arrange a TeamViewer session if you wish so that someone can inspect it on your computer. Let me know if you want to arrange this.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 11:01

Hi Tamer,

It is the brokers choice if they will offer this service or not hence this is out of our control.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 08:31

Hi Tamer,

What do you mean broker independent? With whom are you going to trade then?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 08:27

Hi Eliezer,

Only you know what the tendency curve is and how it is calculated. Therefore you will need to calculate it yourself.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 08:24

Hi MrAnderson,

Can you please post a complete screenshot of your browser showing this error message?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 08:21

Hi hslagter,

Check here.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 Apr 2020, 08:19

Hi slimx91,

Can you please clarify which notification you are talking about?

Best Regards,

Panagiotis 

Join us on Telegram