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Replies
PanagiotisCharalampous
09 Mar 2021, 14:46
Hi ctid2950011,
I am not sure if you have understood my reply. As I have explained above, from now and on, you need to have a separate live account to deposit your fees. You cannot receive the fees in the same account as the one that it is providing the strategy. Therefore, please ask your broker to create you a new live account and use it to receive your fees.
The message you receive explains this clearly
Your account for fees should be different from your strategy account if any of your fees are set to positive values.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 14:13
( Updated at: 09 Mar 2021, 14:34 )
Hi Kimura,
Thanks for reporting this to us. We checked the proxies and everything seems fine at the moment. There are no anomalies reported. If your cTrader is reconnecting while running then there might be connectivity issues that could be attributed a number of reasons e.g. slow VPS, network issues etc.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 13:01
Hi xabbu,
Thanks for the contribution! I will have a look as soon as I find some time.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 10:52
Hi bienve.pf,
I checked this with the product team and the this behavior is normal of interactive objects. A workaround is to create a non-interactive line for drawing purposed and make it interactive on second mouse click. Like this
Chart.MouseDown += arg =>
{
Print("MouseDown event....");
if (_line == null)
{
_line = Chart.DrawTrendLine("myline", arg.TimeValue, arg.YValue, arg.TimeValue, arg.YValue, Color.Yellow, 2);
_line.IsInteractive = false;
}
else
{
_line.IsInteractive = true;
_line = null;
}
};
Let me know if this helps.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 10:33
Hi Professional,
The next version of cTrader Copy will have an additional option in that drawdown list where the strategy provider will be able to hide the open positions from everybody. Therefore to change these conditions a restart of the strategy will be required.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 10:31
Hi ctid2950011,
Thanks. From now and on, you need to have a separate live account to deposit your fees. Therefore ask your broker to create you a new live account and use it to receive your fees.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 08:23
Hi ctid2950011,
When you hover over the Save Changes button, you should be getting a message. What does it say?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 08:14
Hi matthew_toomey,
If you need two RSI indicators in the same panel, you will need to code your own custom indicator to achieve this.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 16:35
Hi heet007,
Jiri is correct. If the position volume cannot be decreased due minimum size limitations, then the partial TP cannot be executed.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 15:05
Hi xabbu,
You could consider creating a new indicator that will return as a result the value of ClosePrice * 1000 and use that as an input to the MA.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 12:49
Hi m.creku,
Can we have your account number and broker?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 11:07
Hi again,
Unfortunately there is no video
In any case, the description has a limit in characters. Make sure this is not caused because of a too long description.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 09:25
Hi Sue,
The spread parameter used in backtesting and optimization is only for the cases where you do not use tick data but bars, and it's purpose is to somehow simulate the spread by adding the respective value on the bar's close price. When you run the cBot live, you can get the spread from the difference of bid and ask prices.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 09:21
Hi ctid2950011,
Can you please explain what is the problem? Can you share some screenshots or maybe a video?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 09:20
Hi bnlf,
Commissions are set by brokers, not by cTrader.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 09:08
Hi maxdelater,
Can you provide the complete cBot/Indicator code?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 09:07
Hi duketv,
Can you explain why the results are not consistent?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 09:05
Hi Shares4us,
This functionality was designed as a feature for better memory management, since in the vast majority of the cases, when calling the indicator with the same parameters the previous instance should provide the information you need. You use the indicator in an unorthodox way, therefore this issue popped up. We did not have any other reports regarding this till now. We will consider changing it if more issues like this are reported.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
08 Mar 2021, 08:57
Hi danishiam1,
We are considering the option of hiding the open positions from followers in a future update. This should help you protect your trading activities.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
09 Mar 2021, 15:35
Hi arunsub321,
POSITION_LOCKED means that the server is trying to close the position i.e. sent the order to LP and waiting a response. Make sure you are not trying to modify/close a position after you have already sent an order to close it.
Best Regards,
Panagiotis
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