Replies

PanagiotisCharalampous
18 Jun 2021, 08:02

Hi jcr1818,

The problem description is not very clear to us. Can you provide specific steps or record a video?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
18 Jun 2021, 07:57 ( Updated at: 21 Dec 2023, 09:22 )

Hi msnayl,

This information is available in the market snapshot.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
18 Jun 2021, 07:55

Hi kyunkakata

Can you please explain to us why do you think it is wrong?

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
18 Jun 2021, 07:53

Hi ctid4385855,

This information is not available through FIX API. To get this information, you will need to use either cTrader Automate API or cTrader Open API, retrieve the deals history and calculate the relevant values yourself

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
17 Jun 2021, 11:04

Hi to both,

We are investigating some possible solutions for this problem and we need some assistance in testing. If any of you can help us, please contact me at community@spotware.com or on Telegram.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
17 Jun 2021, 08:11

Hi 147425887,

Please send us an email using the email address of the cTrader ID which owns these accounts at community@spotware.com and we will delete them for you.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
17 Jun 2021, 08:08 ( Updated at: 21 Dec 2023, 09:22 )

Hi all,

This is already available in Spotware cTrader Beta. See below

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
17 Jun 2021, 08:05

Hi Nobody,

There are  a couple of then available for cTrader. Did you try them?

https://ctrader.com/algos/indicators/show/295

https://ctrader.com/algos/indicators/show/2531

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
16 Jun 2021, 11:52 ( Updated at: 21 Dec 2023, 09:22 )

Hi Francesc,

We need the host name of the proxy you are connecting to. See below

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
16 Jun 2021, 09:33

Hi yuval.ein,

As you can see from your screenshot. your leverage has levels. The same as the ones printed by your cBot.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
16 Jun 2021, 08:33

Hi heinrich.munz,

This information is not available through the API at the moment.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
16 Jun 2021, 08:28 ( Updated at: 21 Dec 2023, 09:22 )

Hi yuval.ein,

You need to tell me the exact symbol and send me a screenshot of the Leverage section in the Symbol panel e.g.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
15 Jun 2021, 16:27

Hi yuval.ein,

If this is what is printed, then this is how the symbol is set up. Which symbol is this?

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
15 Jun 2021, 14:04

Hi mohanrajdeenadayalan,

We had several reports regarding this issue with this ISP. The issue seems related with specific ISP providers and there is not much we can do about this unfortunately.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
15 Jun 2021, 08:46

Hi yuval.ein,

Symbol.DynamicLeverage

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
15 Jun 2021, 08:14

Hi 10177081,

There are many cTrader brokers that offer shares.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
15 Jun 2021, 08:06

Hi yuval.ein,

Check SymbolInfo.DynamicLeverage.

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Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
14 Jun 2021, 16:23

Hi 3035480,

There is nothing you can do at the moment except waiting for the fix. We cannot know when it will arrive, you can check for latest drivers or contact Intel here.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
14 Jun 2021, 16:16

Dear Angela,

You can find many here.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
14 Jun 2021, 09:28

Hi 3035480,

This is a bug in Intel's drivers. You need to wait a fix from Intel.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous