PanagiotisCharalampous
22 Mar 2022, 14:51

Hi ncel01,

This should not cause cTrader to close. Maybe some fatal flaw inside the cBot code. We need troubleshooting info to determine what is wrong.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 11:34

Hi ncel01,

We do not control the code inside the cBots and this code can cause any side effects, since it is executed on the same process as cTrader. In future releases, cBot and Indicator code will be executed in a separate process, isolating the main process from such effects. Until then, you should be carefull regarding what you are executing on your cTrader platform.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:53

Hi ncel01,

On the contrary, I believe that would be the reason. If this happens without the cBots running, please send us some troubleshooting information. To do so, press Ctrl+Alt+Shift+T when in cTrader, paste a link to this discussion inside the text box that will appear and then Submit.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:49

Hi Guilherme,

No there isn't

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:46

Hi Guilherme,

1. The investors will copy the trade as long as their margin allows them to do so.

2. It will be rounded to the closest applicable volume. It this case it will be 0.02.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:35

Hi Guilherme,

You can find performance fees in the General transactions tab. Performance fees are realized on the 1st of every month.

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Panagiotis 

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PanagiotisCharalampous
18 Mar 2022, 10:21

Hi m_abbasi70,

This behavior is not supported at the moment for Windows.

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Panagiotis 

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PanagiotisCharalampous
18 Mar 2022, 08:57

Hi W.s.sahiri,

You cannot copy between two main accounts using cTrader Copy. You need to use an external service for this, like cMAM or Trade Copier.

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Panagiotis 

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PanagiotisCharalampous
17 Mar 2022, 17:21

Hi m_abbasi70,

What exactly did not work? What did you click? What exact actions did you take? 

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Panagiotis 

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PanagiotisCharalampous
17 Mar 2022, 09:25

Hi m_abbasi70,

Can you please be more specific about the what the exact problem is?

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Panagiotis 

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PanagiotisCharalampous
17 Mar 2022, 08:10

Hi there,

Leverage does not affect position sizing. It only affects margin allocation. The reason this happens is because your broker does not allow for lower position sizes on the specific symbol.

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Panagiotis 

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PanagiotisCharalampous
16 Mar 2022, 10:02

Hi Groenewald.a.m,

Ok then please create a thread in FIX API topic providing more information about the way you use the Python console app and we will help you.

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Panagiotis 

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PanagiotisCharalampous
16 Mar 2022, 08:59

Hi Groenewald.a.m,

Can you please check if your Notifications are enabled and that your receive this notification when you change your account password?

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Panagiotis 

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PanagiotisCharalampous
15 Mar 2022, 17:11

Hi re.diego,

Unfortunately we cannot advise on execution matters. These issues are handled directly by the brokers.

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Panagiotis 

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PanagiotisCharalampous
15 Mar 2022, 14:38

Hi re.diego,

Can you please provide more information? What kind of help do you need?

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Panagiotis 

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PanagiotisCharalampous
15 Mar 2022, 11:36

Hi Bjorn,

Unfortunalely we cannot help you any further with your issue. We spent many hours in the past, pointing out coding inefficiencies in your programing and basic coding mistakes that are not related with the platform but to poor coding skills. The purpose of the community is to help you with technical questions related to the API and the platform. We cannot review hundreds of lines of code to find your mistakes and bugs or program your indicators. Especially when the code is a mess and does not adhere to any professional standard. If you feel that this is beyond your capabilities, I strongly advise you to hire a consultant. 

If you have a specific question about the inner workings of the platform and the API, feel free to ask specific questions and we will provide you with an explanation on how things work alongside with code examples wherever necessary. If you need an example on how to implement a specific scenario, we can also help. If you think something is not working as expected, please provide a short example code that demonstrates the problem and we will investigate. However we cannot fix your project's logic.

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Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 15:41

Hi Florent,

The plan is to release it on Spotware Beta during the following weeks.

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Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 15:03

Hi Florent,

We do not have at ETA but we are at the final stages of testing. The problem is with retrieving multitimeframe data during optimization.

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Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 14:45

Hi Florent,

This issue will be fixed in v4.2 of cTrader Desktop.

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Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 13:57

Hi there,

Can you try again and let me know if you still experience the problem?

Best Regards,

Panagiotis 

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