PanagiotisCharalampous
25 Jul 2022, 12:24

Hi there,

Please ask your broker regarding this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
25 Jul 2022, 12:22

Hi khezrian,

As the message states, you do not have an account that can be used for cTrader Copy. Please talk to your broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
25 Jul 2022, 12:20

Hi there,

You need to talk to your broker regarding this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
25 Jul 2022, 12:20

Hi pynaa,

Can you provide exact steps to reproduce the problem or record it on a video?

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Panagiotis 

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PanagiotisCharalampous
25 Jul 2022, 12:19

Hi Ahmed,

Was the problem solved? We do not provide release notes for minor updates.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
25 Jul 2022, 12:16

Hi wolters,

Please send us the indicator's source code at community@spotware.com and we wll have a look.

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Panagiotis 

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PanagiotisCharalampous
25 Jul 2022, 12:12

Hi waym77,

It's because you set the counters to 0 every time the Calculate method is called.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 14:35

Hi David,

We will need the source code so that we can properly investigate.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 14:14

Hi there,

Please navigate to C:\Users\User\AppData\Roaming\broker cTrader\Settings, delete all files and let me know if this resolves the issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 12:30

Hi Takis, 

Cool! So problem sorted or is there something you still wish me to look at?

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 12:15

Hi ncel01,

On the other hand, lowering the account leverage should not be dependent on any broker decision as it is only about risk management and it's not up to any broker to (somehow) control this on traders' behalf.

Well we cannot enforce this on the brokers, it's their business and its their choice what they will offer to their clients. On the other side nothing prevents you from not utilizing the given leverage and trade less.

On the other hand, it seems "impossible" to code if considering currency conversion applied to multiple cBot instances, since "position.MarginUsed" is not available in API. 

Account.FreeMargin is available so you can start from there and with simple maths calculate the margin based on the leverage you want to use.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 11:28

Hi David,

It seems we will need the TripleMASlopeAverage as well.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:59

Hi amirus.stark,

Please share the complete indicator code so that we can check.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:58

Hi ncel01,

As far as know, you can ask your broker for the leverage you want for your account. Also cTrader offers the option to traders to change their leverage but in needs to be enabled by the broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:50

Hi parrilla,

Here are the request limits. You need to work around that.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:39

Hi Takis, 

I could not reproduce any problem. Please let me know the following

1. Explain to us what do you think the indicator is doing. The logic as is does not make any sense to me.
2. Provide broker, symbol and timeframe, as well as screenshots demonstrating the problem.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:29

Hi there,

Can you share some screenshots of this so that can have a look at this?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:27

Hi K100,

To achieve this, you will need to manually execute the Calculate() for all bars. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:24

Hi massimiliano.quarti,

I need the exact log of exchanged messages to understand what you are sending and what you are receiving e.g.

Request

8=FIX.4.4|9=100|35=AN|49=live.theBroker.12345|56=CSERVER|34=99|52=20170117- 10:09:54|50=any_string|57=TRADE|710=876316401|10=103|

Response

8=FIX.4.4|9=163|35=AP|34=98|49=CSERVER|50=TRADE|52=20170117-10:09:54.076|56=live.theBroker.12345|57=any_string|55=1|710=876316401|721=101|727=1|72 8=0|730=1.06671|702=1|704=0|705=30000|10=182|

Also I need some screenshots from cTrader deomnstrating that the orders have not been placed on the requested position.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Jul 2022, 10:17

Hi Trader.1,

You should talk to your broker to check this trade and explain why it is in loss.

Best Regards,

Panagiotis 

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