PanagiotisCharalampous
21 Dec 2023, 06:54

RE: Meet cTrader for Mac

yahuimns said: 

Hi

The indicators of cTrader for windows not work

Hi there,

Only .Net 6.0 cBots and indicators are supported. Please make sure your cBots and indicators have been upgraded.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Dec 2023, 06:50

Hi there,

There is no such option at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Dec 2023, 06:49

Hi there,

Can you share the complete cBot code as well as the broker, so that we can reproduce and investigate?

Best regards,

Panagiotis

PanagiotisCharalampous
20 Dec 2023, 06:42

Hi there,

An obvious mistake is that you use Maximum for the low prices, while you should use Minimum. From there and on, you should provide more specific information, like examples of what you get and what you expected to get instead.

Best regards,

Panagiotis

PanagiotisCharalampous
20 Dec 2023, 06:39

Hi there,

This is not a bug, it's by design. You should check for these cases in your code and act accordingly.

Best regards,

Panagiotis

PanagiotisCharalampous
20 Dec 2023, 06:35

Hi there,

There is no built in functionality for this. You would need to build your own renko charts to achieve this, like the one below

https://ctrader.com/algos/indicators/show/2954

Best regards,

Panagiotis

PanagiotisCharalampous
19 Dec 2023, 10:39

Hi Vasile,

Is it possible to provide us with a complete log of exchanged messages or at least a more expanded one?

Best regards,

Panagiotis

PanagiotisCharalampous
19 Dec 2023, 06:56 ( Updated at: 21 Dec 2023, 09:23 )

Hi all,

This has been released in cTrader Web. 

Best regards,

Panagiotis

PanagiotisCharalampous
19 Dec 2023, 06:53 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: Ctrader automate not working cached data not available or corrupted.

eliezer_barros said: 

Spotware said: 

Dear trader,

Thank you for reporting this issue. In order to assist you we will need some more information. Therefore please follow the steps below

1. Try to reproduce the issue once more and send us send us some troubleshooting information. Paste a link to this discussion inside the text box/
2. Please reset your local data and try again. Let us know if this resolves the issue 
   
3. Please let us know if you are using two different versions side by side.

Best regards,

cTrader Team

 

I did this procedure and the problem is not solved.

Please, send me other alternative.

below a screen shoot of the problem.

 

Hi eliezer_barros,

You can try a clean installation and let us know if it resolves the problem

Best regards,

Panagiotis

PanagiotisCharalampous
19 Dec 2023, 06:50

Hi there,

There is no indication of something going wrong in the log. Please provide us with the source code, cBot parameters and backtesting settings so that we can reproduce this behavior and explain what happens.

Best regards,

Panagiotis

PanagiotisCharalampous
19 Dec 2023, 06:46

Hi Humza,

There is nothing special to this, just initialize the indicator but do not pass any parameters to it.

Best regards,

Panagiotis

PanagiotisCharalampous
18 Dec 2023, 12:13

Thank you, it's a known issue and it will be fixed soon.

PanagiotisCharalampous
18 Dec 2023, 07:42 ( Updated at: 21 Dec 2023, 09:23 )

RE: RE: JSOG get position size in volume

bruce.kristelijn said: 

PanagiotisCharalampous said: 

Hi there,

It's part of the ProtoOAPosition message

Here is the link to the actual message

https://help.ctrader.com/open-api/model-messages/#protooatradedata

Best regards,

Isn't there an payload ID to use? For eg ProtoOAOrderListByPositionIdReq uses payloadType as ‘2179’. What's that for this message?

Hi there,

No because this is not a message, it's a data structure(ProtoOATradeData) which is a member of another data structure(ProtoOAPosition), returned by the ProtoOAReconcileRes

PanagiotisCharalampous
18 Dec 2023, 07:38

Hi there,

There no image displayed. Can you please provide more information about the issue? We need your cBot's source code, cBot parameters, backtesting settings and screenshots indicating the problem.

Bes regards,

Panagiotis

PanagiotisCharalampous
18 Dec 2023, 07:36

Hi there,

Just right click on the chart and select Indicators.

Best regards,

Panagiotis

PanagiotisCharalampous
18 Dec 2023, 07:32

RE: RE: 4.7.9 Market replay indicators

notakuotaku09 said: 

PanagiotisChar said: 

Hi,

Right click > Indicators

Aieden Technologies

Need help? Join us on Telegram

Need premium support? Trade with us

 

where exactly am i supposed to click right?

Hi there,

On the chart

PanagiotisCharalampous
18 Dec 2023, 07:31

RE: Automation optimization and backtesting

ctid6168533 said: 

the only feature that was not there on the web was automation features including Backtesting and optimization . so launching a MAC CLient without this defeats the whole purpose behind having a mac client as all other features can be done through web access 

 

Hi there,

Backtesting and optimization will be released in upcoming versions.

Best regards,

Panagiotis

PanagiotisCharalampous
16 Dec 2023, 06:53

Hi there,

Please send us some troubleshooting information when this happens. To do so, please tap seven times on the logo inside the main menu.

Best regards,

Panagiotis
 

PanagiotisCharalampous
16 Dec 2023, 06:49

Hi there,

Yes your assumption is correct.

Best regards,

Panagiotis

PanagiotisCharalampous
16 Dec 2023, 06:48

Hi there,

Market replay is still not available for Mac. You should be able to adjust your application scale in Settings>General.

Best regards,

Panagiotis