PanagiotisCharalampous
10 Apr 2024, 06:20

Hi there,

If you moved to a new computer, then you will need to reinstall the indicator. 

Regarding this

also just a side note is there a way of getting all my old charts and windows to load onto my computer?

You can use Workspaces

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:10

Hi Tom, 

Indicators can be added to Market Replay chart as on any other chart of cTrader. 

Can you please explain what are you doing and why you think indicators do not show up?

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:07

Hi there,

You are probably using a cBot/custom indicator that consumes the CPU. Please check.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:05

Hi there,

Feel free to share the cBot code with us so that we can investigate further.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:03

RE: RE: Copy from one broker to another broker

TradeExpert said: 

Thank you, and if the symbol is mapped correctly, then there is no problem to copy trades  from one broker to another, right?


PanagiotisCharalampous said: 

Hi there,

There is a mapping between symbols with different names. If you think a symbol is not mapped correctly accross symbols, feel free to share more information about it.

Best regards,

Panagiotis

 

Yes this is correct

PanagiotisCharalampous
10 Apr 2024, 06:01

Hi there,

Please provide more information about the problem i.e. the indicators you are trying to install as well as the messages you receive.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:21

Hi there,

This means that the broker does not offer cTrader Copy. You should use a broker that is a full member of cTrader Copy.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:19

Hi there,

Can you please share with us the source code of the cBot?

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:17

Hi there,

There more than 200 brokers offering cTrader. You can find some here

https://www.spotware.com/featured-ctrader-brokers

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:16

RE: RE: Risk calculation wrong - Stop loss larger than expected

emiliosan200 said: 

PanagiotisCharalampous said: 

Hi there,

You need to be more specific regarding your issue. Can you please explain exactly what you are doing and how we can reproduce it? Can you share info that would help us understand the problem e.g. screenshots?

Best regards,

Panagiotis

Hello,

Below are the details of the operation.

Considering entry price: 18021.1 and my stop-loss is 11.7 pips away, my 1% risk total for the USD30900 would give a calculation of 0.26 lots total, but 0.10 lot already reached a drawdown of close to the 1%, I don't understand how come.

Did you include commissions and swaps in your risk calculation?

PanagiotisCharalampous
08 Apr 2024, 12:13

Hi there,

You would need to write your own cBot to achieve this.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 12:12

Hi there,

It't better to share your code and the cBot parameters you use so that we can reproduce the problem and advise accordingly.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 12:11

RE: RE: RE: RE: RE: RE: automate is just a white screen - why?

ctid2022215 said: 

Panagiotis

safari is Version 13.0.2 (15608.2.30.1.1)

 

 

 

Charalampous said: 

ctid2022215 said: 

im confused what this issue has to do with safari? this is the mac desktop version, not browser???

 

PanagiotisCharalampous said: 

ctid2022215 said: 

anyidea?

 

ctrader mac desktop v 4.8.904

mini mac os catalina v 10.15

 

 

PanagiotisCharalampous said: 

Hi there,

Can you please share more information about your system configuration e.g. device, OS etc?

Best regards 

Panagiotis

 

It seems the issue is caused by an outdated Safari version on your machine. Try accessing the code using an IDE instead.

 

Hi there,

The application uses some browser components.

Best regards,

Panagiotis

 

Thank you, the latest version is 17.4.1

PanagiotisCharalampous
08 Apr 2024, 11:00

Hi there,

Thank you for reporting this issue. Please let us know your broker as well.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 10:57

Hi there,

You would need to provide some more detailed information regarding this matter. Is this reproducible using specific steps. Is it possible to record a video demonstrating this behavior? Did you try a clean installation? Does this continue happening after a clean installation as well?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 10:57

Hi there,

You would need to provide some more detailed information regarding this matter. Is this reproducible using specific steps. Is it possible to record a video demonstrating this behavior? Did you try a clean installation? Does this continue happening after a clean installation as well?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 10:53

Hi there,

You should talk to your broker regarding execution issues.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 10:50

RE: RE: Save changes on chart

lplasman said: 

PanagiotisCharalampous said: 

Hi there,

Check the video below on how to save your chart objects.

Best regards,

Panagiotis

This is not what I mean. Look at any other platform where it is part of the workflow. What is put on the charts stays on the chart, even if I hav not used the chart for weeks or months.

Objects stay on chart on cTrader as well until the chart is deleted.

PanagiotisCharalampous
08 Apr 2024, 06:21

Hi there,

Which cBot are you referring to? Can you share the code or a link?

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 06:20

RE: RE: Return 494 (a custom order tag) in 35=AP when requested 35=AN in fix api

fabiofontes720 said: 

PanagiotisCharalampous said: 

Hi there,

As per the specs, 494 is not a part of the position report. It is only applicable to orders.

Best regards,

Panagiotis

I understand, is there any other way you would recommend to manage multiple strategies through the fix api?  Because without the magic number I don't see how I could do this.

Thanks

Hi there,

One way would be to save this information on the client side. However FIX API is not recommended for complicated scenarios. You should consider Open API instead.

Best regards,