dischtrade2
27 Aug 2024, 12:17

RE: RE: RE: Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.

PanagiotisCharalampous said: 

dischtrade2 said: 

PanagiotisCharalampous said: 

Hi there,

You should talk to Quantower about this.

Best regards,

Panagiotis

Hey! thanks for the reply..

18:01:55) Vadym: We do not have access to the server part, the platform processes and sends data from the server
(18:02:35) Vadym: if there are delays, then the problem is with the server or connection

(18:03:07) Vadym: We don't have servers and can't control it

Is what they told me.. 

But hopefully it will get sorted by itself maybe and som tweaking.. cheers.

 

If they think there is an issue with their connection to the server, they should raise it to Spotware directly and help them troubleshoot the problem. This cannot be solved over a forum thread

ok great, thanks for information.

dischtrade2
27 Aug 2024, 08:05 ( Updated at: 27 Aug 2024, 08:08 )

RE: Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.

PanagiotisCharalampous said: 

Hi there,

You should talk to Quantower about this.

Best regards,

Panagiotis

Hey! thanks for the reply..

18:01:55) Vadym: We do not have access to the server part, the platform processes and sends data from the server
(18:02:35) Vadym: if there are delays, then the problem is with the server or connection

(18:03:07) Vadym: We don't have servers and can't control it

Is what they told me.. 

But hopefully it will get sorted by itself maybe and som tweaking.. cheers.

dischtrade2
11 Jun 2024, 21:33 ( Updated at: 12 Jun 2024, 05:46 )

RE: Cant connect to quantower with ctrader today.

PanagiotisCharalampous said: 

Hi there,

Do you still have this problem?

Best regards,

Panagiotis

No it was only for a few hours, it works again.. thank you :)