they said that they can't make anything. because this account can't be found on their database… 7 years ago they closed. I don't understand, why a closed account can be seen on ctrader as “live” account?
couldn't you transfer accumulated 429 usd to new account 2291782? they don't see the other accounts…
thank you for your aid.
Hi there,
Only your broker can help you regarding account issues.
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ozgurberkster
12 Mar 2024, 14:49 ( Updated at: 13 Mar 2024, 06:10 )
RE: unable to see my fee account on broker
PanagiotisCharalampous said:
they said that they can't make anything. because this account can't be found on their database… 7 years ago they closed. I don't understand, why a closed account can be seen on ctrader as “live” account?
couldn't you transfer accumulated 429 usd to new account 2291782? they don't see the other accounts…
thank you for your aid.
@ozgurberkster