19750706
31 Mar 2025, 13:50

RE: indicators disappear after some time in latest ctrader desktop 5.2.5.38882

HarrySnapperOrgans said: 

I'm experiencing the same problem. MAs disappear and CTrader has to be restarted. Please fix!

please submit via help > troubleshoot maybe they listen there more than here in forum. finger crossed for update. 🤞

19750706
23 Mar 2025, 09:49

RE: WTF is going on with the latest update.

wish they have a beta channel new features. that's Software engineering 101.  new features are appreciated but this is unusable.  i am not sure even if they actively monitor this forum anymore. i think i have to install broker versions again. it was cool to have one app to manage multiple accounts across brokers. it was fun until it lasted.

19750706
23 Mar 2025, 09:40

at least have courtesy to keep older builds on website if your QA slips bugs to live version. only have option to downgrade to 4.1 

19750706
05 Nov 2024, 09:40

RE: Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched

bcronje said: 

I too have these issues, exactly as the OP posted.

Same here. and came here to confirm if its my system or my broker. its lastest update messing workspaces after few minues. oh my! i have to relauch every 10 to 15 minutes . spotware pls fix

19750706
05 Nov 2024, 09:40

RE: Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched

bcronje said: 

I too have these issues, exactly as the OP posted.

Same here. and came here to confirm if its my system or my broker. its lastest update messing workspaces after few minues. oh my! i have to relauch every 10 to 15 minutes . spotware pls fix

19750706
07 Jun 2023, 14:26

RE:

Same here. trying to use VolumeForFixedRisk works on EURGBP not on majors like EURUSD and GBPUSD, AUDUSD but works on USDJPY

seems it does not works on XXXUSD pairs

Kaspricci said:

I did once more a clean installation, but it seems to me, the problem is not really solved by that. I have a video which shows how the functions work for one currency pair but not for another pair. So at the moment I can run my test bot successfully with EURGBP on 1H, but when switiching to EURUSD on 1H the functions always return 0. The video is 144 MB big. Not sure how to provide it to you.

After I did the clean installation EURGBP was the first test I run and it was successful. Then I change my language settings from German to English and run the test with EURUSD and now the issue occurred. Swittching back to English does not change anything, nor deleting local data under App\Roaming\Spotware. 

My best guess is that the issue is relatedt to the bars data downloaded. Not sure if a change of language settings may have an impact on data formats.

I also made a test with a different broker (an old FTMO account) but no difference there. 

I should mention that I run cTrader on Windows 10 on an Apple Macbook Pro (Intel) with Bootcamp.

Please let me know what additional information I can provide to support further analysis.

Thanks in advance