[Suggestion 28][Remove Residual Files and Directories After cTrader Desktop Uninstallation]

Created at 12 Jan 2025, 16:41
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R0

R0bot

Joined 27.08.2024

[Suggestion 28][Remove Residual Files and Directories After cTrader Desktop Uninstallation]
12 Jan 2025, 16:41


Hi,

1. Context:

    1.1 After uninstalling the cTrader Desktop (Windows) 5.1.11 application using the provided uninstaller, a “cTrader” directory and an “u.exe” file are created in the:

         C:\Users\%USERPROFILE%\AppData\Local\Temp\

         The executable file, when run, displays a message stating "cTrader is not installed."

        

   1.2 Additionally, other residual directories and files from the application remain in the following locations:

       

2. Problem:

    This behavior is unexpected because users typically assume that uninstalling an application will remove all related files, especially those in temporary or application-specific directories.

3. Proposed solution:

    Modify the uninstallation process to automatically:

    3.1 Prevent the creation of the “cTrader” directory and an “u.exe” file in the “C:\Users\%USERPROFILE%\AppData\Local\Temp\”.

    3.2 Ensure that other residual directories and files, such as “Spotware” directory in “C:\Users\%USERPROFILE%\AppData\Local\” is also deleted.

4. What do you think about this suggestion ?

Thank you for considering this request and I’m happy to provide additional details or insights if needed.


cTrader
@R0bot