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webkinson 09 Nov 2023, 10:46

cTrader Algo
DISCONNECTED Error
Hi Guys, I am replying to this thread as seems relevant to handling certain error messages when closing a position. The DISCONNECTED error happen...

BernhardCS 09 Nov 2023, 08:32

Open API
Heartbeat
Hello,the search function is a bit difficult in this forum :-) sorting by last activity instead of search by “heartbeat” I found that thread: https://...

ctid6648901 09 Nov 2023, 08:23

FIX API
Security list information is not correct order
Hi,The security list response is not in the correct order (55, 1007). How can I identify which symbol the 55=value corresponds to for the given 1007?...

amarjeetvish 09 Nov 2023, 07:06

FIX API
don't receive snap/incremental data
Hello team,If symbol in 2 digit then receive snap/incremental data but symbol in 5 digit then don't receive snap/incremental data?Thanks

amarjeetvish 09 Nov 2023, 07:03

FIX API
Unable to Receive Market Feed in Session
I'm facing same issue if symbol in 2 digit the receive snap/incremental data but if symbol in 5 digit then do not receive snap/incremental data?

ctid6648901 09 Nov 2023, 06:47

FIX API
Unable to Receive Market Feed in Session
I am currently experiencing an issue while attempting to connect to the cTrade market session in a live environment. Although I am successfully establ...

PanagiotisCharalampous 09 Nov 2023, 06:39

cTrader Desktop
London Servers
Hi there,Do you still experience disconnections?Best regards,Panagiotis

PanagiotisCharalampous 09 Nov 2023, 06:37

Open API
New to cTrader OpenAPI, help please.
Hi there,Check the documentation and the examples here.Best regards,Panagiotis

PanagiotisCharalampous 09 Nov 2023, 06:32

cTrader Algo
objects of the other symbols
Hi there,No there is no built in method for this.Best regards,Panagiotis

eynt 09 Nov 2023, 06:08

cTrader Algo
objects of the other symbols
The Chart.FindAllObjects method brings me all the objects of the current symbol's chart only. Is there a wayt to get the objects of the other symbols?...

warmblood10 09 Nov 2023, 05:27

cTrader Desktop
London Servers
Is there an issue with London servers, specifically London 7 & 12?  In the afternoon there are constant disconnects.  I have a fast fibr...

warmblood10 09 Nov 2023, 05:19

cTrader Desktop
Lags / Responsiveness
MZen said: I experience the same issue with CTrader lately. It is impossible to use it anymore.Same issue, sluggish & lag when drawing trend...

murillomanuelst 09 Nov 2023, 00:08

Indicators API Help
Pivot indicator
I have the code of an indicator which belongs to another platform but I want to make it run in my cTrader platform and for that I need to modify it, s...

calicali5k5 08 Nov 2023, 23:57

cTrader Mobile
Bug
Hello I have problems with the application on iOS at the moment the application bug I cannot close the positions not move the stop losses and also the...

Capt.Z-Fort.Builder 08 Nov 2023, 21:05

Open API
New to cTrader OpenAPI, help please.
Hello,I'm experienced in cAlgo, but new to cTrader OpenAPI.  I've followed the Registering a New Application and got Credentials, I also installe...

MZen 08 Nov 2023, 16:58

cTrader Desktop
Constant freeze of CTrader
Hi,lately I experience very often, sometimes constant freeze of Ctrader. I have tried it on two different brokers, desktop, mobile, web, different int...

MZen 08 Nov 2023, 14:53

cTrader Desktop
Lags / Responsiveness
I experience the same issue with CTrader lately. It is impossible to use it anymore.

MZen 08 Nov 2023, 14:52

cTrader Desktop
cTrader lagging performance during volatility
The same issue! CTrader constantly freeze, especially during news times. The same problem for desktop, mobile and web with two brokers. My internet is...

AlexFrei 08 Nov 2023, 13:52

cTrader Algo
Error CS0103: The name 'Properties' does not exist in the current context
PanagiotisCharalampous said: AlexFrei said: PanagiotisCharalampous said: Hi prlozc,I think the message is clear, you use an object...

PanagiotisCharalampous 08 Nov 2023, 12:59

Open API
Heartbeat
Hi there,OnProtoHeartbeatEvent checks for incoming heartbeats. If you want to send heartbeats at a specific interval, you should use a Timer.Best rega...

BernhardCS 08 Nov 2023, 10:24

Open API
Heartbeat
Hello,according to the documentation https://help.ctrader.com/open-api/connection/ => Best Practices, it should be sent a ProtoHeartbeatEvent every...

PanagiotisCharalampous 08 Nov 2023, 09:50

cTrader Web
News tab missing
swapd0 said: My broker is icmarkets.Seems there 

swapd0 08 Nov 2023, 09:36

cTrader Web
News tab missing
My broker is icmarkets.

swapd0 08 Nov 2023, 09:34

cTrader Web
News tab missing
PanagiotisCharalampous said: Hi there,Which broker are you using?Best regards,Panagiotisicmarkets.

shanku 08 Nov 2023, 06:41

cBots API Help
Custom Indicator draws a ChartHorizontalLine. How do access this object in a Robot?
PanagiotisCharalampous said: Hi there,You need to set your chart object as interactiveBest regards,PanagiotisThanks Panagiotis! Was just about to...

PanagiotisCharalampous 08 Nov 2023, 06:35

Open API
accessToken not detected?
Hi there,If you get this message then probably that's the problem. Your log does not shed any light to what your code is actually doing. It would be e...

shanku 08 Nov 2023, 06:33

cBots API Help
Custom Indicator draws a ChartHorizontalLine. How do access this object in a Robot?
From this post it looks like I'll need to use an IndicatorDataSeries to capture my desired properties and reference them inside the Robot.  

PanagiotisCharalampous 08 Nov 2023, 06:31

cTrader Web
News tab missing
Hi there,Which broker are you using?Best regards,Panagiotis

PanagiotisCharalampous 08 Nov 2023, 06:30

cBots API Help
Custom Indicator draws a ChartHorizontalLine. How do access this object in a Robot?
Hi there,You need to set your chart object as interactiveBest regards,Panagiotis

swapd0 07 Nov 2023, 23:51

cTrader Web
News tab missing
I've just launched cTrader web (8/11/2023 0:20 CET+1) and the news tab is missing, some hours ago I had the news tab. 
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