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Spotware 18 Jun 2015, 17:55

Indicators API Help
MTF stochastic
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 18 Jun 2015, 17:22

cTrader Algo
Indicator Methods (A Scope problem?)
Dear Trader, Could you please provide more details regarding the issue? (code snippets of the initialize section, etc.)

Penguin30 18 Jun 2015, 14:01

Suggestions
Please add preference to make keyboard and mouse shortcut keys customizable like in DOOM II.
Agreed this would be amazing !!!!

Spotware 18 Jun 2015, 13:01

cTrader Algo
calgo instance log
Dear Trader, The log is never saved. It stands for temporary use at the time of execution only.

Spotware 18 Jun 2015, 13:01

cBots API Help
Ticket number
Dear Traders, We cannot provide you an ETA.

Spotware 18 Jun 2015, 12:59

cBots API Help
"TRADING_BAD_STOPS"
Dear Trader, Error "TRADING_BAD_STOPS" happens if you send SL or TP which are not valid in relation to spot prices. Please take a look at...

Spotware 18 Jun 2015, 12:57

cBots API Help
Check programmatically the latency with cServer
Dear Trader, There is no way to obtain server latency and proxy latency through cAlgo.API. We will consider providing this ability in the future.

Spotware 18 Jun 2015, 12:56

cTrader News & Announcements
Connection Quality Indicator
Dear Trader, There is no way to obtain server latency and proxy latency through cAlgo.API. We will consider providing this ability in the future.

Spotware 18 Jun 2015, 12:55

cTrader Algo
backtest
Dear Traders, We cannot provide you an ETA.

Spotware 18 Jun 2015, 12:54

cBots API Help
Help building simple rsi system
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 18 Jun 2015, 12:54

cBots API Help
Trailing Profit Take
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 18 Jun 2015, 12:53

cBots API Help
Reference time-frame of attached chart
Dear Trader Please take a look at the following indicators: Multi-symbol robots and indicators & Multi-timeframe robots/indicators. We hope thi...

Spotware 18 Jun 2015, 12:52

cBots API Help
Stop orders filled way to late
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 18 Jun 2015, 11:24

cMirror
cMirror commissions
Dear Trader, We apologize for this confusion, it appears you were not aware that Signal Providers receive 70% of the fees which they charge their f...

Simon130 18 Jun 2015, 08:02

cTrader Algo
Accuracy of backtesting
I've figured it out now. There's that cog for backtest settings where you can manually change spreads and commissions :-)  

Simon130 18 Jun 2015, 07:12

cTrader Algo
Accuracy of backtesting
Can someone tell me if the backtest results take into account the spread of FX and index cfds? When I backtest index cfds especially, the results seem...

brosnet 17 Jun 2015, 23:54

cTrader News & Announcements
Connection Quality Indicator
Spotware said: Dear Trader, We do not use performance counters to define latency. We use performance counters only to measure traffic  ...

Shawn_Mapilot 17 Jun 2015, 23:11

cBots API Help
"TRADING_BAD_STOPS"
I get the error "TRADING_BAD_STOP", what does this mean and how do I fix it in my cbot? Thanks

3130398 17 Jun 2015, 21:28

Suggestions
You need SMS price alarm alerts. We need to know current market conditions at all times.
SMS price alarm alerts are handy. Its offered on the dealbook 360 platform. So it can be done.

Spotware 17 Jun 2015, 18:01

cBots API Help
StopOrders tool for manual grid trading help please
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 17 Jun 2015, 18:01

cBots API Help
Closed Trades
Dear Trader, if a position is in the Positions collection then it is open. Otherwise it is closed. You cannot understand if the Position was closed...

Spotware 17 Jun 2015, 17:54

cTrader Desktop
RSI - Custom levels
Dear Trader, Currently the cTrader desktop doesn't provide this ability. You can find custom levels in cTraderWeb.

Spotware 17 Jun 2015, 17:49

cBots API Help
Is that right?
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 17 Jun 2015, 17:49

Indicators API Help
MaxVolume
Dear Trader, You use “CapUse” in your method which is not defined somewhere. Maybe you wanted to write “cap” instead. Pleas...

Spotware 17 Jun 2015, 17:47

Suggestions
include customer classes
Dear Trader, Thank you for your suggestion. We will consider it. Additionally you can post your ideas/suggestions to http://vote.spotware.com/

Spotware 17 Jun 2015, 17:46

cBots API Help
How to select and get position attributes by label?
Dear Trader, We do not provide coding assistance services. We more than glad to assist you with specific questions about cAlgo.API. You also can co...

Spotware 17 Jun 2015, 17:45

cTrader Desktop
SL and TP problem
Dear Trader, Please contact your Broker regarding all execution problems.

Spotware 17 Jun 2015, 17:41

cTrader Algo
[Bug Report] Optimization sometimes doesn't run unless build algo is clicked
Dear Trader, Thank you for reporting it. Could you provide us more information regarding this issue?

Spotware 17 Jun 2015, 17:37

cBots API Help
Minimum Stop Loss
Dear Trader, In our platform there is no minimal distance restriction. But your protections have to be valid relating to spot prices.

Spotware 17 Jun 2015, 17:32

cTrader Algo
Incorrect quotations when fix this mess? (Некорректные котировки! Когда уже исправите?)
Dear Trader, Could you provide us your Broker name?
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