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firemyst 09 Aug 2019, 15:03

cTrader Algo
"stop all" doesn't always stop all bots
Panagiotis Charalampous said: Hi FireMyst, We tried reproducing the problem but we could not. To investigate further we will need more informa...

firemyst 09 Aug 2019, 15:00

cTrader Desktop
Could not switch workspace while at least 1 cbot is running
Panagiotis Charalampous said: Hi FireMyst, It seems that in the VPS instance you are in cTrader Automate. The workspaces are available wh...

PanagiotisCharalampous 09 Aug 2019, 14:53

cTrader Algo
"stop all" doesn't always stop all bots
Hi FireMyst, We tried reproducing the problem but we could not. To investigate further we will need more information like the full cBot code, the n...

derangedlol 09 Aug 2019, 12:37

cTrader Desktop
Tick charts take too long to load

PanagiotisCharalampous 09 Aug 2019, 10:55

cTrader Desktop
when switching to another tool and returning back, sorting disappears:
Hi Vitali, Yes this will be fixed as well. Best Regards, Panagiotis

PanagiotisCharalampous 09 Aug 2019, 10:55

cTrader Desktop
bag...
Hi Vitali, Sorry for not updating you. We will fix this in an upcoming version. Best Regards, Panagiotis

Vitali Gajdabrus 09 Aug 2019, 10:54

cTrader Desktop
spontaneously changes the list of optimization mode fields
Why is there no answer to requests for correction of defects? Will the bugs be fixed?

Vitali Gajdabrus 09 Aug 2019, 10:54

cTrader Desktop
when switching to another tool and returning back, sorting disappears:
Why is there no answer to requests for correction of defects? Will the bugs be fixed?

Vitali Gajdabrus 09 Aug 2019, 10:53

cTrader Desktop
bag...
Why is there no answer to requests for correction of defects? Will the bugs be fixed?

PanagiotisCharalampous 09 Aug 2019, 09:24

cTrader Desktop
Horizontal lines are thicker in 3.6?
Hi Tatsuya, Thanks for pointing this out. We will fix it. Best Regards, Panagiotis

PanagiotisCharalampous 09 Aug 2019, 09:15

cTrader Desktop
An administrator has blocked you from running this app
Hi 1125817788, As the message suggest you do not have the permissions to install the application on this computer. Did you try contacting your...

PanagiotisCharalampous 09 Aug 2019, 09:14

cBots API Help
Accessing custom indicator from cBot
Hi Nick, You are trying to access properties that do not exist in the indicator. There is no highPrice defined, only some local variables. The...

PanagiotisCharalampous 09 Aug 2019, 09:10

cTrader Desktop
Could not switch workspace while at least 1 cbot is running
Hi FireMyst, It seems that in the VPS instance you are in cTrader Automate. The workspaces are available when you are in Trade tab. Best Re...

1125817788 09 Aug 2019, 06:09

cTrader Desktop
An administrator has blocked you from running this app
I am suing Win10 Home edition, this message just came out every time I tried to luanched the installer, I tried almost every solution I can find onlin...

lucrum 08 Aug 2019, 20:44

cBots API Help
Accessing custom indicator from cBot
Thank you for the explanation. I am getting a similar problem with accessing the value of horizontal lines from an indicator. At this stage all I want...

Tatsuya 08 Aug 2019, 19:24

cTrader Desktop
Horizontal lines are thicker in 3.6?
This isn't much of a problem,but I personally prefer the size before. Can we at least have the option to change it back?

derangedlol 08 Aug 2019, 18:36

cTrader Desktop
Tick charts take too long to load
Panagiotis Charalampous said: Hi derangedlol, Can you record a short video demostrating this problem? Best Regards, Panagiotis...

apollinaire89 08 Aug 2019, 18:31

cBots API Help
Struggling to send e-mail notification,please help
Panagiotis Charalampous said: Hi apollinaire89, I don't know why do you expect to see a SL or a TP. You do not set any here. private...

firemyst 08 Aug 2019, 18:09

cTrader Desktop
Could not switch workspace while at least 1 cbot is running
Panagiotis Charalampous said: Hi FireMyst, We have investigated this issue further The message seems to appear because you have instance...

PanagiotisCharalampous 08 Aug 2019, 18:02

cBots API Help
Struggling to send e-mail notification,please help
Hi apollinaire89, I don't know why do you expect to see a SL or a TP. You do not set any here. private void Open(TradeType tradeType)...

apollinaire89 08 Aug 2019, 17:59

cBots API Help
Struggling to send e-mail notification,please help
Panagiotis Charalampous said: Hi apollinaire89, Can you explain what do you mean? This line of code should not affect your trading in any way....

PanagiotisCharalampous 08 Aug 2019, 17:53

cBots API Help
Struggling to send e-mail notification,please help
Hi apollinaire89, Can you explain what do you mean? This line of code should not affect your trading in any way. Do you get any messages in your lo...

apollinaire89 08 Aug 2019, 17:51

cBots API Help
Struggling to send e-mail notification,please help
Panagiotis Charalampous said: Hi apollinaire89 See below a modified example. using System; using System.Linq; using cAlgo.API; us...

PanagiotisCharalampous 08 Aug 2019, 17:43

FIX API
Limit on MarketDataRequest?
Hi Chris, Yes send it at support@ctrader.com Best Regards, Panagiotis 

Athenum 08 Aug 2019, 17:33

FIX API
Limit on MarketDataRequest?
Thanks for you response. Do you have an email I can send this to?   Panagiotis Charalampous said: Hi Chris, You should not stop rec...

PanagiotisCharalampous 08 Aug 2019, 17:31

cTrader Algo
Stopping bot issue
Hi furko.zoltan1989, If you run the same code in all instances, then all instances will stop. The solution would be to filter the positions by...

furko.zoltan1989 08 Aug 2019, 17:24

cTrader Algo
Stopping bot issue
Hello, There is an issue with my bot:         void OnPositionsOpened(PositionOpenedEventArgs obj)   &nb...

PanagiotisCharalampous 08 Aug 2019, 17:09

FIX API
Limit on MarketDataRequest?
Hi Chris, You should not stop receiving data. To investigate further please send us the following information Account Number Broker ...

PanagiotisCharalampous 08 Aug 2019, 17:06

cTrader Desktop
Tick charts take too long to load
Hi derangedlol, Can you record a short video demostrating this problem? Best Regards, Panagiotis

Athenum 08 Aug 2019, 16:59

FIX API
Limit on MarketDataRequest?
Hi, Is there some sort of limit imposed on receiving live stream price information using MarketDataRequest on FIX? It seems like I can pull...
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