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PanagiotisCharalampous 22 Oct 2019, 09:00

cTrader Web
Charts Loading Often Sluggish
Hi GlenHendriks, I have received the videos and forwarded them to the product team. Best Regards, Panagiotis

PanagiotisCharalampous 22 Oct 2019, 08:54

cTrader Desktop
Version 3.6 uses twice as much memory as 3.5. Almost unuseable on a VPS
Hi FireMyst, To check what happens we will need you to send us troubleshooting information and your settings file. For troubleshooting informa...

PanagiotisCharalampous 22 Oct 2019, 08:43

cTrader Algo
Roll Over Error
Hi Rob, Can you please post the complete cBot code so that we can run it and reproduce the problem? Best Regards, Panagiotis

sifneosfx 22 Oct 2019, 08:14

cTrader Desktop
Version 6 great but still no shortcuts
Hello Panagiotis Great update, uses much lesser resources, I've got three sessions open and, proccessor is at 14%. Also the multiple profiles a...

sifneosfx 22 Oct 2019, 07:58

cTrader Desktop
Inconsitent thickness of fibonacci retracement in 3.6
Same here...   Tatsuya said: https://gyazo.com/094d30ee86827de5e46617a3291f525c So yeah,please bring the old fibonacci retracem...

firemyst 22 Oct 2019, 07:40

cTrader Desktop
Version 3.6 uses twice as much memory as 3.5. Almost unuseable on a VPS
And here's the memory resource consumption of running cTrader 3.6 on a machine with 8GB of memory. No bot instances running yet.  Each cTr...

enoque_santos 22 Oct 2019, 05:34

cTrader Algo
Crashed in OnTimer NullReferenceException, only when backtesting.
Panagiotis Charalampous said: Hi enoque_santos, The problem occurs because you are trying to access a property of the object that is returned...

firemyst 22 Oct 2019, 04:07

cTrader Desktop
Version 3.6 uses twice as much memory as 3.5. Almost unuseable on a VPS
HI all: I've just been updated with Version 3.6 of cTrader, and it's almost useless now on basic VPS packages. Previously, I could start...

Ketu 21 Oct 2019, 17:57

cTrader Algo
Roll Over Error
On every weekend rollover my cbot stops working correctly, I get the same hour print message on every bar after the weekend and sometimes the daily ro...

Tatsuya 21 Oct 2019, 16:18

cTrader Desktop
Inconsitent thickness of fibonacci retracement in 3.6
https://gyazo.com/094d30ee86827de5e46617a3291f525c So yeah,please bring the old fibonacci retracement back or fix the thickness please.

JohnDoeDoe 21 Oct 2019, 12:11

cTrader Web
Charts Loading Often Sluggish
Panagiotis Charalampous said: Hi GlenHendriks, Either post a link here or send it at support@ctrader.com Best Regards, Panagiotis I...

NyanHtet 21 Oct 2019, 12:07

cTrader Algo
Breakeven - keeps executing
it seem like i fixed it.  added another loop inside. testing now.       if (distance >= Brea...

PanagiotisCharalampous 21 Oct 2019, 12:01

cTrader Algo
Breakeven - keeps executing
Hi NyanHtet, Since we do not have the complete cBot code to reproduce the problem, we can only make guesses. Try rounding your calculated valu...

NyanHtet 21 Oct 2019, 11:45

cTrader Algo
Breakeven - keeps executing
Hi, The breakeven adjustment works fine.  but the modifying does not stop. it keeps executing.  It seems like I need another c...

srubtsov 21 Oct 2019, 10:28

cBots API Help
Chart.DrawStaticText doesn't update text?
FireMyst said: Thank you @srubtsov for your explanation. Your suggestion #2 has worked for me without any issues thus far. The only limitat...

PanagiotisCharalampous 21 Oct 2019, 10:04

cTrader Web
Charts Loading Often Sluggish
Hi GlenHendriks, I have not received anything, Can you please try again or post the links here? raichad001, Can you also record a video...

sascha.dawe 21 Oct 2019, 09:32

cBots API Help
Obtain tick volume by user inserted line
Thank you.

PanagiotisCharalampous 21 Oct 2019, 09:14

cTrader Algo
Please Help..
Hi zooz911, Thanks for posting in our forum. I am not sure what kind of help do you need. The messages are clear about what the problem is....

PanagiotisCharalampous 21 Oct 2019, 09:12

cTrader Desktop
Positions open and close in weird places
Hi douglascvas, To give you an explanation we will need the source code for both the cBot and the Indicator. However, the most common explanat...

PanagiotisCharalampous 21 Oct 2019, 09:05

cBots API Help
Obtain tick volume by user inserted line
Hi sascha.dawe, Unfortunately this is not possible. You can only get the total volume for each bar. Best Regards, Panagiotis

PanagiotisCharalampous 21 Oct 2019, 09:02

cTrader Copy
Copy trades not made.
Hi Andy, Execution issues are always handled by the brokers. Checking execution issues requires access to your trading account information whi...

PanagiotisCharalampous 21 Oct 2019, 08:40

cTrader Algo
Crashed in OnTimer NullReferenceException, only when backtesting.
Hi enoque_santos, The problem occurs because you are trying to access a property of the object that is returned by the Find() function without chec...

firemyst 21 Oct 2019, 04:24

Indicators API Help
Indicator.Calculate(MarketSeries.Close.Count - 1) vs Indicator.Result.Last(0)
Panagiotis Charalampous said: Hi FireMyst Indicator.Calculate(MarketSeries.Close.Count - 1) will call your indicator's Calculate...

firemyst 21 Oct 2019, 03:34

cBots API Help
Chart.DrawStaticText doesn't update text?
Thank you @srubtsov for your explanation. Your suggestion #2 has worked for me without any issues thus far. The only limitation I can see with #...

zooz911 20 Oct 2019, 19:35

cTrader Algo
Please Help..
Hello    My cBot runing good but this 3 error show!!   ExecuteMarketOrder(TradeType.Buy, Symbol.Name, VolumeToOpenOrders,...

douglascvas 20 Oct 2019, 12:22

cTrader Desktop
Positions open and close in weird places
I've written an Indicator and a Robot that try doing the same thing. The indicator simulates a trading session as if it was a robot, so I...

matt92 20 Oct 2019, 03:19

cTrader News & Announcements
What's New in cTrader Automate API 3.6
Panagiotis Charalampous said: afhacker said: matt_graham_92@hotmail.com said: Panagiotis Charalampous said: Hi Matt, Can y...

sascha.dawe 19 Oct 2019, 17:09

cBots API Help
Obtain tick volume by user inserted line
Hi, I was wondering if it is possible to obtain tick volume values based on a user inserted horizontal line placed in the tick volume segment...

Ogacha 19 Oct 2019, 14:50

cTrader Desktop
It doesn't launch Visual Studio 2019 but 2017
Thank you for your reply, Panagiotis! It went well. Regards.

andrewmccolm 18 Oct 2019, 21:23

cTrader Copy
Copy trades not made.
Hi Penagiotis,   Thanks for getting back to me, I'm not really understanding how its the broker I should be speaking to the whole opera...
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