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PanagiotisCharalampous 21 May 2020, 12:09

FIX API
58=ORDER_NOT_FOUND:Order with clientOrderId=74469463 not found.
Hi Jan, You are passing a wrong ID in tag 47. In Tag 47 you should assign the client order ID (from your order FIX message seems to be 0048402), no...

ctid692448 21 May 2020, 11:53

FIX API
58=ORDER_NOT_FOUND:Order with clientOrderId=74469463 not found.
PanagiotisCharalampous said: Hi Jan, The order id in cTrader is different to the one you you are trying to cancel via FIX. In cTrader the orde...

PanagiotisCharalampous 21 May 2020, 11:40

cTrader Algo
default chart for a new instance
Hi Yuval, There is no such option at the moment. Best Regards, Panagiotis  Join us on Telegram  

jensnig 21 May 2020, 11:36

cTrader Desktop
Pre protect limit orders before they are executed
globalblack said: PanagiotisCharalampous said: HIi globalblack, You can add basic protection to pending orders. Advanced protection is no...

eynt 21 May 2020, 11:27

cTrader Algo
default chart for a new instance
How can I change the default chart for a new instance (currently set to 1h)?   Thanks

PanagiotisCharalampous 21 May 2020, 11:17

FIX API
58=ORDER_NOT_FOUND:Order with clientOrderId=74469463 not found.
Hi Jan, The order id in cTrader is different to the one you you are trying to cancel via FIX. In cTrader the order ID is 74625817 but you are...

ctid692448 21 May 2020, 11:10

FIX API
58=ORDER_NOT_FOUND:Order with clientOrderId=74469463 not found.
PanagiotisCharalampous said: Hi Jan, Can you please post a screenshot showing the account, the order and the order id in cTrader? Best Rega...

vamsi.rc 21 May 2020, 10:31

Indicators API Help
How to get OHLC data for Signal Candle Breakout.
Thanks for your reply Panagiotis. I am trying to code as below in cBot. Kindly help. private IndicatorDataSeries maCalc; private MovingAver...

yassero 21 May 2020, 10:19

cTrader Mobile
Alerts (price / take profit / stop loss)
PanagiotisCharalampous said: Hi yassero, This is a phone setting not an app setting. All Android notifications play a sound if your phone is n...

PanagiotisCharalampous 21 May 2020, 08:43

Indicators API Help
How to get OHLC data for Signal Candle Breakout.
Hi Vamsi, Moving averages have a Result property which is a DataSeries that contains the values of the indicator. You will need to add these values...

acrigney 21 May 2020, 08:41

Suggestions
Backtesting Add Smart Stop
PanagiotisCharalampous said: Hi burakocak1903, Thanks for your suggestion. We will be definitely adding this feature in a future release....

PanagiotisCharalampous 21 May 2020, 08:38

cTrader Mobile
Alerts (price / take profit / stop loss)
Hi yassero, This is a phone setting not an app setting. All Android notifications play a sound if your phone is not silent. Check your phone settin...

PanagiotisCharalampous 21 May 2020, 08:34

FIX API
58=ORDER_NOT_FOUND:Order with clientOrderId=74469463 not found.
Hi Jan, Can you please post a screenshot showing the account, the order and the order id in cTrader? Best Regards, Panagiotis  Join u...

vamsi.rc 21 May 2020, 08:09

Indicators API Help
How to get OHLC data for Signal Candle Breakout.
Hi Panagiotis, Is there any way to add 2 moving averages? I tried this.  protected override void OnStart()         {             // Put y...

john_7ko 20 May 2020, 23:33

cTrader Desktop
tickvolume on 1-tick chart
markseries.tickvolume.count  increases in value either when there's a bid tick , an ask tick, or a bid AND an ask tick. Each...

yassero 20 May 2020, 21:56

cTrader Mobile
Alerts (price / take profit / stop loss)
On cTrader on Android, is there any way price alert can beep a sound? the way it is designed now is useless cause if I'm gonna have to keep the ap...

ctid692448 20 May 2020, 20:17

FIX API
58=ORDER_NOT_FOUND:Order with clientOrderId=74469463 not found.
Hello, I am trying to cancel a previously placed limit order with: 8=FIX.4.4|9=098|35=F|34=0000003|49=pepperstone.3377170|52=20200520-17:04:20...

PanagiotisCharalampous 20 May 2020, 16:06

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
Ηι sylowuk, After discussing this with the team, the high watermark is preserved after you stop and start following again the strategy the...

PanagiotisCharalampous 20 May 2020, 15:31

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
Ηι sylowuk, It is common sense that when a service is stopped that the fees will be realized. There is no reason to withhold any fees. How...

sylowuk 20 May 2020, 15:19

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
PanagiotisCharalampous said: Ηι sylowuk, The exact terms of how commissions are charged are described in our EULA.  Quoting from...

PanagiotisCharalampous 20 May 2020, 15:09

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
Ηι sylowuk, The exact terms of how commissions are charged are described in our EULA.  Quoting from there Performance fee is pai...

sylowuk 20 May 2020, 14:52

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
PanagiotisCharalampous said: Ηι sylowuk, If a strategy is stopped then all fees are realized and withdrawn from the followers account...

PanagiotisCharalampous 20 May 2020, 14:47

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
Ηι sylowuk, If a strategy is stopped then all fees are realized and withdrawn from the followers accounts. However if the strategy is rest...

sylowuk 20 May 2020, 14:44

cTrader Copy
It says commission is payable at the end of the month? So why have i just paid out on the 19th ?
Hi All Im new to this copying and have a question that IC markets cant answer It says commission is payable at the end of the month? so why...

szkk 20 May 2020, 13:46

Suggestions
Shortcut to new orders
I suggest a shortcut to insert order works like this: you hold the shortcut and move order *buy/sell limit and TP/SL* vertically on the...

szkk 20 May 2020, 13:41

Suggestions
New Order board does not change automatically
Any way to synchronize the "active symbol panel" to the current chart window? I mean when I select a chart I need to manually c...

globalblack 20 May 2020, 12:56

cTrader Desktop
Pre protect limit orders before they are executed
PanagiotisCharalampous said: Hi globalblack, You can add basic protection to pending orders. Advanced protection is not in our immediate plans...

PanagiotisCharalampous 20 May 2020, 12:53

cTrader Desktop
Pre protect limit orders before they are executed
Hi globalblack, You can add basic protection to pending orders. Advanced protection is not in our immediate plans. Best Regards, Panagiotis&n...

Gwave 20 May 2020, 12:47

cTrader Algo
Telegram Alert bot stops with "WebException"
Hi Guys Does anyone have any insight or solution to this? Many thanks for all your help. Regards Gwave

globalblack 20 May 2020, 12:47

cTrader Desktop
Pre protect limit orders before they are executed
Are you planning to addd the capability to pre protect our limit order before it is executed ? because currently with a limit order if it has not been...
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