Bug in cTrader and FIX

Created at 23 Nov 2017, 12:06
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
NE

nezanderio

Follow

Joined 19.11.2017

Bug in cTrader and FIX
23 Nov 2017, 12:06

 

Hello!

 

There is a bug in in the cTrader platform or FIX component. New positions sent by fix clients are visible in the cTrader Web Frontend, but not if you send orders. You have to refresh the site to make them visible.

Please let me know when this is fixed.

 

Regards from Berlin

René

@nezanderio
Replies

PanagiotisCharalampous
23 Nov 2017, 12:10 ( Updated at: 27 Nov 2017, 14:56 )

Dear nezanderio,

Thanks for posting in our forum and reporting this issue. We will forward it to the cTrader Web team to investigate further. We will update you about the progress.

Best Regards,

Panagiotis

@PanagiotisCharalampous

... Deleted by UFO ...

PanagiotisCharalampous
27 Nov 2017, 14:57

Hi nezanderio,

We have investigated the issue and we cannot reproduce it internally. Can you please let us know your browser, your operating system and your broker to investigate this further? 

Best Regards,

Panagiotis

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.