New Update Bug on Advance Protection and Stochastic Oscillator
New Update Bug on Advance Protection and Stochastic Oscillator
21 Nov 2020, 03:40
Good Day.
The new update is a welcome improvement on ctrader web. However, I have observe two bugs after this update. These are the following:
1.) Stochastic Oscillator - Does not update and create new values. I have to refresh the chart to get new values.
2.) Advance Protection - TP1 does not work anymore. Once TP1 is reached, it will exit the entire position (even if you have only set a percentage exit on TP1). I have my web client running and I know TP1 will not execute if I have my client closed.
Thank you. I hope this will get resolved soon.
Replies
emreymiranda
26 Nov 2020, 03:30
RE:
PanagiotisCharalampous said:
Hi emreymiranda,
We managed to reproduce the stochastic oscillator bug and we will fix it in an update. However, we could not reproduce the advanced protection problem. Is it possible to record a short video demonstrating this behavior?
Best Regards,
Panagiotis
Good Day.
For advance protection bug, please use these parameters to reproduce the issue.
1.) Open a position either buy or sell with 100 oz with TP of 300 pips.
2.) Open advance protection with TP1 200 pips away with 90oz, which is 90% of your open position.
3.) Set auto-breakeven at 200 pips away.
4.) Once the TP1 is triggered, it will also close the other 10oz and will not trigger auto-breakeven levels.
Thank you.
@emreymiranda
PanagiotisCharalampous
23 Nov 2020, 16:18
Hi emreymiranda,
We managed to reproduce the stochastic oscillator bug and we will fix it in an update. However, we could not reproduce the advanced protection problem. Is it possible to record a short video demonstrating this behavior?
Best Regards,
Panagiotis
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