Ctrader Demo will not display chart data past 17-June on some tickers?

Created at 24 Jun 2016, 03:03
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robertdalsanto

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Joined 24.06.2016

Ctrader Demo will not display chart data past 17-June on some tickers?
24 Jun 2016, 03:03

I was trying Ctrader and learning how to use it.  Now, on many of the charts I bring up, it will not display any candles past 17-Jun-2016 @ 12:00.  This is happening on tickers US 30, US 500, etc..  Other tickers like XAUUSD display current data.  I tried installing ctrader on another computer and logging in with my same ID and get the same results.  This makes me think that the problem is associated with my workspace/userid, however I cannot find anything on the forums or settings that would address this problem.

@robertdalsanto
Replies

robertdalsanto
24 Jun 2016, 16:06

RE:

robertdalsanto said:

I was trying Ctrader and learning how to use it.  Now, on many of the charts I bring up, it will not display any candles past 17-Jun-2016 @ 12:00.  This is happening on tickers US 30, US 500, etc..  Other tickers like XAUUSD display current data.  I tried installing ctrader on another computer and logging in with my same ID and get the same results.  This makes me think that the problem is associated with my workspace/userid, however I cannot find anything on the forums or settings that would address this problem.

I also tried uninstalling and reinstalling with no success.  Date and time within Ctrader are correct and time offset ( UTC-7 ) is correct.

@robertdalsanto
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