Cant open new instances anymore, cbot seems to not see my accounts

Created at 12 Feb 2025, 21:29
RA

ramsesbarten

Joined 04.12.2023

Cant open new instances anymore, cbot seems to not see my accounts
12 Feb 2025, 21:29


Hi all!

 

Since the last update from my ctrader software (5.0.50) (broker OTT markets), i cant open any new instances anymore.

The instances in my algo that were in before seems to work normal (blue in picture). 

 

When i try to add a new cbot it doesnt seem to recognize my accounts. There is a waiting signal and a percent signal with a dash through it and i cant select a live or demo account in there. It also doesnt matter if i select ‘in Cloud’ or 'Locally'. 

Even the standard options within Ctrader give the same problem (green in picture).

Anyone with the same problem or even better a solution?

 

 

Best regards!!


@ramsesbarten