Issue with Slow Stochastic on cTrader

Created at 26 Nov 2024, 16:02
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ctid8719770

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Joined 26.11.2024

Issue with Slow Stochastic on cTrader
26 Nov 2024, 16:02

Hello,

For a few days now, I’ve been experiencing an issue with the slow stochastic indicator & MACD on the cTrader platform desktop (windows). After a few minutes of using the platform, the indicator disappears and stops providing any data.

I’ve tried uninstalling and reinstalling the app, but the problem persists. I’ve also spoken with other Traders using cTrader, and they are facing the same issue.

Is this a known issue? How can it be resolved?

Thank you in advance for your help!

Davide

@ctid8719770
Replies

PanagiotisCharalampous
27 Nov 2024, 06:21

Hi there,

It is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

@PanagiotisCharalampous

ctid8719770
27 Nov 2024, 06:26 ( Updated at: 27 Nov 2024, 11:59 )

RE: Issue with Slow Stochastic on cTrader

PanagiotisCharalampous said: 

Hi there,

It is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

 

Thanks a lot!

 

 

@ctid8719770

ctid8719770
08 Dec 2024, 19:59

RE: RE: Issue with Slow Stochastic on cTrader

Hi Panagiotis,
the issue persists, do you know if it has been resolved?
Perhaps I need to update the platform manually instead of waiting for the automatic update?
Thanks!

 

ctid8719770 said: 

PanagiotisCharalampous said: 

Hi there,

It is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

 

Thanks a lot!

 

@ctid8719770

PanagiotisCharalampous
09 Dec 2024, 07:35

RE: RE: RE: Issue with Slow Stochastic on cTrader

ctid8719770 said: 

Hi Panagiotis,
the issue persists, do you know if it has been resolved?
Perhaps I need to update the platform manually instead of waiting for the automatic update?
Thanks!

 

ctid8719770 said: 

PanagiotisCharalampous said: 

Hi there,

It is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

 

Thanks a lot!

 

Hi there,

We have not released an update yet, when we do it will be pushed automatically and you will see the relevant message on the top right corner.

Best regards,

Panagiotis

@PanagiotisCharalampous
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