costum indicators not showing

Created at 01 Oct 2024, 06:47
AY

ayman.tawil

Joined 01.10.2024

costum indicators not showing
01 Oct 2024, 06:47


hello

i recently installed latest version on another desktop but the costum indicators are not loading only one indicator sampe envelope any fix for this issue


@ayman.tawil
Replies

firemyst
03 Oct 2024, 00:20

Hopefully you can get the latest version now and update to 5.0.38.

AGain, it's one of those things that people need to ask how much testing they do before releasing a version as this seems like something that should have been pretty straight forward and catching beforehand.


@firemyst

PanagiotisCharalampous
03 Oct 2024, 05:35

Hi there,

We have released a hotfix (5.0.38). Can you please advise if it resolves your issue?

Best regards,

Panagiotis


@PanagiotisCharalampous

firemyst
03 Oct 2024, 07:58 ( Updated at: 03 Oct 2024, 07:59 )

RE: costum indicators not showing

PanagiotisCharalampous said: 

Hi there,

We have released a hotfix (5.0.38). Can you please advise if it resolves your issue?

Best regards,

Panagiotis

Not for me. I had a chart on AUDJPY Renko10. All custom indicators were showing. Then I switched to CADJPY and they vanished.

I tried switching time frames, symbols, didn't help.

Looked in the algo tab to see what logs were displayed, and there were no errors erported for any indicator. All it said is indicator loaded/unloaded.

I couldn't get the indicators back on the chart without restarting cTrader.

I haven't found a way to consistently reproduce them disappearing. So far, it just seems to be randomly.

Version 5.0.38.32023

 


@firemyst

ayman.tawil
03 Oct 2024, 08:02 ( Updated at: 03 Oct 2024, 08:58 )

RE: costum indicators not showing

PanagiotisCharalampous said: 

Hi there,

We have released a hotfix (5.0.38). Can you please advise if it resolves your issue?

Best regards,

Panagiotis

Hi, Costum indicators still not loading after the newest release installed 


@ayman.tawil

PanagiotisCharalampous
03 Oct 2024, 08:59

RE: RE: costum indicators not showing

ayman.tawil said: 

PanagiotisCharalampous said: 

Hi there,

We have released a hotfix (5.0.38). Can you please advise if it resolves your issue?

Best regards,

Panagiotis

Hi, Costum indicators still not loading after the newest release installed 

Hi there,

Can you share the indicators code and screenshots/videos demonstrating the issue?

Best regards,

Panagiotis


@PanagiotisCharalampous