Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.
Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.
26 Aug 2024, 14:53
Hey I was just goin to ask beacuse last 2 weeks I have noticed Quantower ping can be very high at market open and high volume, I have not noticed this since 2 weeks ago.. Ctrader application is normal ping but quantower shoots away often, almost everyday now.
So maybe something have happened with the proxy / connection ? Thanks :))
Replies
dischtrade2
27 Aug 2024, 08:05
( Updated at: 27 Aug 2024, 08:08 )
RE: Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.
PanagiotisCharalampous said:
Hi there,
You should talk to Quantower about this.
Best regards,
Panagiotis
Hey! thanks for the reply..
18:01:55) Vadym: We do not have access to the server part, the platform processes and sends data from the server
(18:02:35) Vadym: if there are delays, then the problem is with the server or connection
(18:03:07) Vadym: We don't have servers and can't control it
Is what they told me..
But hopefully it will get sorted by itself maybe and som tweaking.. cheers.
@dischtrade2
PanagiotisCharalampous
27 Aug 2024, 09:33
RE: RE: Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.
dischtrade2 said:
PanagiotisCharalampous said:
Hi there,
You should talk to Quantower about this.
Best regards,
Panagiotis
Hey! thanks for the reply..
18:01:55) Vadym: We do not have access to the server part, the platform processes and sends data from the server
(18:02:35) Vadym: if there are delays, then the problem is with the server or connection(18:03:07) Vadym: We don't have servers and can't control it
Is what they told me..
But hopefully it will get sorted by itself maybe and som tweaking.. cheers.
If they think there is an issue with their connection to the server, they should raise it to Spotware directly and help them troubleshoot the problem. This cannot be solved over a forum thread
@PanagiotisCharalampous
dischtrade2
27 Aug 2024, 12:17
RE: RE: RE: Quantower - ctrader proxy have very high ping last 2 weeks often at market open and high volume.
PanagiotisCharalampous said:
dischtrade2 said:
PanagiotisCharalampous said:
Hi there,
You should talk to Quantower about this.
Best regards,
Panagiotis
Hey! thanks for the reply..
18:01:55) Vadym: We do not have access to the server part, the platform processes and sends data from the server
(18:02:35) Vadym: if there are delays, then the problem is with the server or connection(18:03:07) Vadym: We don't have servers and can't control it
Is what they told me..
But hopefully it will get sorted by itself maybe and som tweaking.. cheers.
If they think there is an issue with their connection to the server, they should raise it to Spotware directly and help them troubleshoot the problem. This cannot be solved over a forum thread
ok great, thanks for information.
@dischtrade2
PanagiotisCharalampous
27 Aug 2024, 06:25
Hi there,
You should talk to Quantower about this.
Best regards,
Panagiotis
@PanagiotisCharalampous