Failed to connect to the internet.

Created at 15 Jul 2024, 22:09
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
TE

terpaulruot

Joined 15.07.2024

Failed to connect to the internet.
15 Jul 2024, 22:09


My account could not sign into the desktop app. It says Failed to connect t yout network and yet it is working in the phone and on web. I need some help there. My eail is terpaulruot@gmail.com


@terpaulruot
Replies

PanagiotisCharalampous
16 Jul 2024, 06:45

Hi there,

Do you still experience this problem? Can you share screenshots/videos demonstrating what you are looking at?

Best regards,

Panagiotis


@PanagiotisCharalampous